Lehigh Valley Health Network · 1 month ago
Supervisor Accounts Receivable - Follow Up
Allentown, PA
Full-time
Onsite
Mid, Senior Level
4+ years expLehigh Valley Health Network is a nationally recognized health organization that offers exceptional healthcare experiences. The Supervisor Accounts Receivable - Follow Up will support management in leading colleagues responsible for account receivable follow-up, monitoring work queues, and improving workflow efficiencies.
Hospital & Health Care
Responsibilities
Hires, fires, trains, disciplines, conducts performance reviews, and provides other management responsibilities related to the ongoing department operations
Develops and monitors goals and objectives relating to the work quality, productivity, denial rates, work queue completion, and A/R aging
Monitors and manages WQs to ensure that accounts are worked in a timely manner, identifying opportunities for work flow modifications to improve efficiencies
Conducts routine one-on-one sessions with colleagues to review productivity and quality; addresses any questions/concerns as procedures are enhanced or new procedures developed
Evaluates procedures to improve work flow with a focus on reduction in claim errors and reduction in A/R aging
Monitors and reports on resolution of open A/R, Denials, credit balances, and A/R aging
Facilitates meetings with provider Reps, maintaining agendas and listing of problem accounts to ensure timely resolution
Maintains up-to-date knowledge on payer requirements, recommending work flow changes as new requirements are implemented by the payer and submitting recommendations for claim edits
Qualification
Required
High School Diploma/GED in Business, finance, or healthcare related curriculum
3 years Experience in accounts receivable, healthcare, health insurance, or equivalent operations environment
1 year Experience in a lead role (Senior Representative or Team Lead) Experience in accounts receivable, healthcare, health insurance, or equivalent operations environment
Knowledge of hospital/physician revenue and receivable systems and use of a personal computer and related software applications
Demonstrates strong leadership, the ability to effectively manage and embrace change, effective decision-making, and delegation of tasks
Working knowledge of insurance carrier billing requirements for both government and commercial payers
Preferred
Associate's Degree In Business, finance, or healthcare related curriculum
Bachelor's Degree In Business, finance, or healthcare related curriculum
Knowledge of ICD, CPT, and HCPCS coding
Knowledge of Medical Terminology
CRCP - Certified Revenue Cycle Professional AAHAM - State of Pennsylvania within 1 Year
CPC - Certified Professional Coder - State of Pennsylvania within 1 Year
Company
Lehigh Valley Health Network
Lehigh Valley Health Network, part of Jefferson Health, is proud to be part of a leading integrated academic health care delivery system.
10001+ employees
H1B Sponsorship
Lehigh Valley Health Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (17)
2023 (8)
2022 (11)
2021 (6)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Brian A. N.
President and Chief Executive Officer
Gregg Zahour
Vice President - CTO
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