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SECU · 1 month ago

Associate Mortgage Loan Specialist

Kenansville, NC

Full-time

Onsite

New Grad, Entry Level

SECU is a credit union that believes in the philosophy of "People Helping People," and they are seeking an Associate Mortgage Loan Specialist. This entry-level position focuses on developing the necessary knowledge and experience to guide members through the real estate loan application process while assisting with loan applications and underwriting decisions.

AccountingBankingFinancial Services

Responsibilities

Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process

Assess, underwrite, and make recommendations for decision on loan applications considering applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk. Communicate approval or denial decisions to members in a clear and professional manner

Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions

Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed

Seek guidance for complex lending situations and approval authority from an MLS or above

Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information

Assist membership with servicing of existing mortgage and home equity loans

Follow up with prequalified applicants and on other leads in a timely and effective manner

Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower’s creditworthiness, loan amount, term and market conditions

Successful completion of Consumer Lending Program courses and subsequent exam is required. After completion and proficiency shown, granted initial lending limits (Tier 1) with SVP recommendation

Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration

Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance

Educate members on available services and make referrals for other Credit Union products and services based on their needs

Ensure well documented, easy to review loan application history notes within the Loan Origination System

Work with Lending Contact Center to provide assistance with mortgage lending calls when needed

Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities

Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice

Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume

Consumer unsecured lending as assigned

Answer phone and perform other clerical duties as needed

Complete additional tasks as assigned by management

Participate in additional training and continuing education to enhance knowledge of mortgage originations

Qualification

Real Estate LendingLoan Application ProcessingRegulatory ComplianceNetworking SkillsBasic Computer SkillsCommunication SkillsMLO RegistrationProfessional DevelopmentCustomer ServiceEnglish FluencyIntegrityAttention to DetailTeam Collaboration

Required

Must have high school diploma or GED equivalent

Attend Excel and Elevate – New Employee Training (E&E)

Real Estate Lending Program (RELP) completed within 6 months

Must possess the highest level of integrity and objectivity

Must possess excellent communication skills, both verbal and written

Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc

Must have strong networking and relationship development skills

Meets compliance and regulatory standards

Makes lending decisions consistent with SECU loan policies

Has or is eligible to be registered as an active MLO with the NMLS

Must be organized and meticulous

Must be willing to engage in ongoing training and professional development

Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing

Has completed all required quarterly training courses & other training assigned by management

Consistently demonstrates SECU's Core Values

Recommendation of VP/SVP for advancement to this level

Must be able to speak and write English fluently

Must understand and be dedicated to the Credit Union philosophy and work ethic

Must adhere to the work schedule and attendance policies established by the Credit Union

Must complete the Credit Union's Core Module Program within 12 months of hire date

Preferred

bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP)

Previous SECU and/or lending experience preferred

Completion of all requirements of the Associate MSO position preferred, but at a minimum must learn the following quick actionable items: Notaries, Safe deposit box entrance, Opening and closing of the branch, Front desk duties, Other dual control assistance as needed, Approving Wires and Cashier's Checks

Company

SECU

Glassdoor3.4

Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App.

Founded in 1937