Gap Inc. · 22 hours ago
Senior Director, Data Science - AI Agent Development
San Francisco, CA
Full-time
Onsite
Director/Executive
$228K/yr - $313K/yr
10+ years expGap Inc. is a global company known for its diverse brands that promote individuality and sustainability. The Senior Director of Data Science - AI Agent Development will lead the strategic and technical vision for Gap Inc.’s AI Agent ecosystem, overseeing a cross-functional team to drive business value through intelligent automation and human-AI collaboration.
ApparelE-CommerceFashionLifestyleRetail
Responsibilities
Define and execute the AI Agent strategy across Gap Inc.’s brands, aligning with enterprise digital transformation goals and customer experience objectives
Build and scale an AI Agent platform that supports customer service, digital styling, inventory intelligence, and creative design automation
Lead a multidisciplinary team of data scientists, research engineers, and applied ML experts, focused on reinforcement learning, LLM orchestration, and multi-agent systems
Architect systems that combine retrieval-augmented generation (RAG), autonomous planning, tool use, and memory for scalable AI Agents across retail functions
Oversee Agent infrastructure, and experimentation frameworks to accelerate model deployment and iteration
Partner with product and platform engineering to ensure scalable APIs, model governance, and observability for AI Agents in production
Drive innovation and research partnerships with office of AI to stay at the frontier of agentic AI and generative reasoning
Partner with leadership to integrate AI-driven decisioning and co-pilot experiences across Enterprise and Product to Market
Establish frameworks for responsible and explainable AI, ensuring models align with brand values, diversity, and data privacy standards
Shape the long-term vision for human-AI collaboration, including associate enablement tools and in-store intelligence
Define and own key AI Agent performance metrics, including automation rate, customer engagement lift, and ROI on operational efficiency
Champion data-driven experimentation and A/B testing methodologies for AI-driven workflows
Create dashboards and narratives that translate AI impact into business outcomes for executive stakeholders
Qualification
Required
10+ years of experience in applied data science, AI research, or machine learning engineering, including 5+ years leading large teams
Proven experience in LLM development, multi-agent systems, or intelligent automation (e.g., LangChain, OpenAI API, Anthropic, or custom orchestration frameworks)
Experience defining and executing AI strategy within a global consumer brand
Exceptional ability to translate technical complexity into clear business value narratives
Track record of building diverse, high-performing AI organizations
Deep commitment to ethical AI practices and customer trust
Strong collaborator with engineering, digital product, and marketing leadership
Strong understanding of deep learning, reinforcement learning, retrieval systems, and natural language processing
Hands-on knowledge of modern ML infrastructure (e.g., Databricks, AWS/GCP, Vertex AI, MLflow, Ray, Hugging Face)
Expertise in data architecture, feature engineering, and experimentation pipelines at enterprise scale
Benefits
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
Company
Gap Inc.
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America.
10001+ employees
H1B Sponsorship
Gap Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (117)
2023 (151)
2022 (142)
2021 (111)
2020 (80)
Funding
Current Stage
Public CompanyTotal Funding
$2.25B2020-05-07Post Ipo Debt· $2.25B
1978-01-13IPO
Leadership Team
Richard Dickson
Chief Executive Officer
Sven Gerjets
EVP, Chief Technology Officer
Recent News
Digital Commerce 360
2025-12-12
Company data provided by crunchbase