The St. Joe Company · 2 months ago
Night Audit Concierge at Watercolor Inn
Santa Rosa Beach, FL, USA
Full-time
Onsite
New Grad, Entry LevelThe St. Joe Company is seeking a Night Audit Concierge at Watercolor Inn. This role involves checking the accuracy of front office accounting records, tracking room revenue, and preparing financial summaries for the hotel.
Building MaterialReal Estate
Responsibilities
Posts room charges and taxes to guest’s accounts
Processes guest charges voucher and credit card vouchers
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift
Verifies all account postings and balances
Verifies that room rates are correct and posts those rates to guest accounts
Serve as a front desk agent especially in terms of check-in and check-out procedures
Prepares a summary of cash, check, and credit card activities
Summarizes results of operations for management
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information
Must have complete knowledge of emergency procedures
Balance the day’s charges, making corrections, as necessary
Run end of day process in property management software (PMS)
Understand principles of auditing, balancing, and losing out accounts
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
All other duties as assigned
Qualification
Required
Sufficient education and literacy are needed to identify and read product labels and to communicate with guests
Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant, friendly way
Knowledge of hospitality operations
Strong eye for details
Good problem-solving skills
Ability to multitask
Basic Accounting skills
Solid customer service skills
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Preferred
Ability to read, write, speak, understand, and communicate in basic English preferred
Previously hospitality experience skills preferred
Company
The St. Joe Company
The St. Joe Company is a Florida-based real estate developer and manager. The company owns land concentrated primarily.
Founded in 1936
11-50 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-03-30IPO
Leadership Team
Rhea Goff
SVP and Chief Administrative Officer
Recent News
Company data provided by crunchbase