Workato · 9 hours ago
Instructional Designer, Agentic AI
United States
Full-time
Remote
Mid Level
3+ years expWorkato is a leader in enterprise orchestration, helping businesses streamline operations through its AI-powered platform. The Instructional Designer for Agentic Products will design and deliver engaging learning experiences, translating complex technical concepts into accessible content to support the adoption of Agentic solutions.
Cloud ComputingData IntegrationMarketing AutomationSaaSSales Automation
Responsibilities
Curriculum Design: Develop and maintain learning paths, courses, and microlearning modules focused on Agentic products (e.g., Agent Studio, Genies, AI Hub, Workato GO)
Content Development: Create instructional materials (videos, e-learning, documentation, job aids) that explain Agentic concepts, product features, and best practices
Product Enablement: Collaborate with Product, Engineering, and Customer Success to ensure training aligns with product capabilities and roadmap
Scenario-Based Learning: Design hands-on labs and real-world scenarios (e.g., building and managing Genies, configuring skills, leveraging knowledge bases) to drive practical understanding
Assessment & Certification: Develop assessments, quizzes, and certification programs to validate learner proficiency
Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content
Agentic Thought Leadership: Stay current with AI, automation, and agentic trends to ensure Workato’s training is innovative and market-leading
Qualification
Required
Instructional Design Expertise: Proven experience designing technical training for SaaS, automation, or AI products
Technical Acumen: Ability to quickly learn and explain complex concepts (AI agents, workflows, KPIs, skills, knowledge bases)
Content Creation: Skilled in authoring tools (Articulate, Captivate, Camtasia, etc.) and multimedia production
Collaboration: Experience working cross-functionally with Product, Engineering, and Customer Success teams
Analytical Mindset: Use data and feedback to drive continuous improvement
Communication: Excellent written and verbal communication skills
At least 3+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation
Experience with low-code/no-code platforms, automation, or AI-driven products
Familiarity with Workato or similar integration/automation tools
Knowledge of adult learning theory and instructional best practices
Experience creating digital media (e.g. simulations, animated video, graphics, etc.)
Experience using data to inform continuous improvement
Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor led, remote classroom, synchronous/asynchronous) for a variety of audiences
Company
Workato
Workato is an automation and orchestration platform designed to connect applications, data sources, and workflows across an organization.
501-1000 employees
H1B Sponsorship
Workato has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (2)
2023 (7)
2022 (12)
2021 (6)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$415MKey Investors
Digital Industry SingaporeBattery VenturesRedpoint
2025-11-07Grant
2021-11-10Series E· $200M
2021-01-12Series D· $110M
Leadership Team
Vijay Tella
Co-founder and CEO
Adam Seligman
Chief Technology Officer and GM
Recent News
solutionsreview.com
2025-12-29
Norwest
2025-12-29
2025-12-29
Company data provided by crunchbase