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CRH · 17 hours ago

Senior Director, Benefits Administration and Communications

Atlanta, GA

Full-time

Hybrid

Director/Executive

CRH is a leading global diversified building materials group, employing over 75,800 people across 29 countries. They are seeking a Senior Director in the Benefits Department to lead and manage all aspects of the company’s benefits administration and communication, ensuring compliance and effective communication strategies for employees.

Building MaterialConstructionManufacturing

Responsibilities

Oversee benefits administration (eligibility, enrollment, compliance, vendor integrations, etc.) for the following plans: medical, dental, vision, spending accounts, healthcare savings account, life insurance, accidental death and dismemberment coverage, disability coverage, and the employee assistance programs

Ensure audits and reviews are conducted of the service center, enrollment systems, billings & payments systems, and file transfers for accuracy, issue identification, etc. Monitor and measure performance guarantees

Ensure we meet and fulfill our reporting and ACA compliance requirements (e.g., hours tracking, communicating offer of affordable/minimum value coverage, filing Forms 1094-C and 1095-C, etc.)

Develop and implement a multi-channel benefits communication strategy and platform to inform, educate, and engage current and future employees about CRH Americas’ comprehensive and competitive benefits offerings

Develop communications campaigns for new hires, annual enrollment, acquisitions, retirement, leave of absence, etc

Ensure benefit administration and communications are constantly updated and refreshed as benefits change, new benefits are implemented, and vendor technologies and functionality evolve

Collaborate with team members and venders to understand employee/member behaviors. Work to provide targeted communications and touchpoints that drive specific actions aimed to improve employee engagement, efficiency, compliance, and cost savings (when applicable)

Drive the development and delivery of tools, resources, and materials to ensure successful benefits delivery at the local level. This includes indirect oversight of 30+ employees, who work directly with their respective business units to manage benefits

Oversee the integration between benefits and CRH’s payroll and HRIS systems

Serve as the HIPAA compliance officer

Develop budgets, forecast costs, and monitor financial performance

Lead and develop a team of benefits professionals, defining roles and responsibilities and promoting career growth

Prepare and present regular reports, metrics, and analyses on campaign effectiveness and performance to senior management

Other duties as assigned

Qualification

Benefits administrationCompliance knowledgeBenefits communicationProject planningAnalytical skillsLeadership skillsDecision-makingCreative thinkingCommunication skills

Required

Bachelor's Degree, or higher level of education

Demonstrated experience working with an outsourced benefits administrator

Demonstrated experience of successfully developing and delivering benefits communications

Experience with multistate worksites and an employee population of over 10k employees is desirable

Technical knowledge: In-depth knowledge of ACA, COBRA, ERISA, FMLA, HIPAA, IRS, and other applicable laws and governing agencies

Communication skills: Excellent written and verbal communication skills, with the ability to simplify and explain complex concepts clearly to all levels of the organization. Fluent in English

Leadership skills: Proven ability to lead, build collaborative relationships, and manage multiple priorities. Ability to work in a fast-paced, matrixed environment with diverse stakeholders

Project planning and execution skills: The ability to break down complex issues into actionable steps, develop clear plans with measurable goals and deadlines, and ensure stakeholder alignment. Proven history of leading, planning, and executing projects from start to finish

Analytical skills: Strong analytical and problem-solving abilities

Decision-making and agility skills: The ability to make timely, informed decisions and adapt plans as new information arises is critical for moving forward and overcoming obstacles

Creative thinking skills: Flexible thinking, curiosity and problem-solving, allowing for the generation of new ideas and solutions; being receptive to new information, and able to connect disparate concepts