The UPS Store 7171 ยท 2 months ago
Full-Time Assistant Center Manager
Reading, PA
Full-time
Onsite
Entry, Mid Level
$14/hr - $18/hr
2+ years expThe UPS Store 7171 is seeking an Assistant Center Manager to oversee daily operations and assist the General Manager. The role involves managing staff, ensuring compliance, and providing excellent customer service in a retail environment.
Responsibilities
Responsible for running the day to day in-center operations
Assists the General Manager in keeping their center open and compliant
Managing Staff in center on a daily basis, and is the first point of contact for all associate issues
Keeping the General Manager informed with ongoing state of the center
Effectively manage all areas of operations including product sales, ordering, bank deposits, training, customer relationships, print and freight price quotes, claims, and other duties as assigned
Assist and communicate with the General Manager regarding all areas of center operations
Supervise, motivate and develop Associates, focusing on excellent customer service, operational excellence and team building
Provide excellent customer service in an over the counter retail service environment
Accurately perform and/or oversee daily opening and close out procedures in accordance with company policy and procedure
Work with the General Manager to pro-actively handle customer complaints and assist customers with problems to resolution
Maintain a high level of sanitation, orderliness and professionalism throughout the center through the utilization of leadership by example
Qualification
Required
Responsible for running the day to day in-center operations
Assists the General Manager in keeping their center open and compliant
Managing Staff in center on a daily basis, and is the first point of contact for all associate issues
Keeping the General Manager informed with ongoing state of the center
Effectively manage all areas of operations including product sales, ordering, bank deposits, training, customer relationships, print and freight price quotes, claims, and other duties as assigned
Assist and communicate with the General Manager regarding all areas of center operations
Supervise, motivate and develop Associates, focusing on excellent customer service, operational excellence and team building
Provide excellent customer service in an over the counter retail service environment
Accurately perform and/or oversee daily opening and close out procedures in accordance with company policy and procedure
Work with the General Manager to pro-actively handle customer complaints and assist customers with problems to resolution
Maintain a high level of sanitation, orderliness and professionalism throughout the center through the utilization of leadership by example
Two years of retail store operations experience
Strong supervisory/managerial/leadership skills
Excellent computer/internet/software knowledge
Physical ability to perform this job (lifting, bending, etc.)
Ability to listen and lead
Dynamic personality
Ability to motivate a team to optimize performance
May eventually need to train off-site for certifications
Will eventually need to acquire and maintain a Notary commission
Company
The UPS Store 7171
Every ing for small business. And, of course, shipping. faxing, mailboxing, printing, notarizing, designing, packing, shredding, direct-mailing
Founded in 2020Charlotte, North Carolina, US
2-10 employees
H1B Sponsorship
The UPS Store 7171 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase