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NEOGOV · 2 months ago

Income Maintenance Supervisor - Medicaid Supervisor

Manteo, NC

Full-time

Onsite

Mid, Senior Level

$59K/yr - $59K/yr

NEOGOV is a company that focuses on providing human support work in income maintenance services. They are seeking an Income Maintenance Supervisor to oversee a team, assist caseworkers, and manage eligibility and enrollment processes for public assistance programs.

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Responsibilities

Assists caseworkers with policy questions and technical questions

Coordinates with other County agencies, medical providers, and pharmacies to resolve issues

Assists clients and the public with questions regarding public assistance programs

Processes applications and recertifications for FNS, Medicaid and Work First/Cash Assistance as needed

Reviews and interprets daily reports for pending applications and productivity

Directs the work of caseworkers associated with income maintenance programs

Provides support and oversight for eligibility and enrollment processes including intake, acceptance, eligibility determination, outputs, on-going case management, and custody service

Completes eligibility and enrollment processes in NC Fast for Medicaid and Food and Nutrition Services

Performs other assigned duties

Qualification

Public assistance knowledgeSupervisory principlesEligibility determinationProblem-solvingReport preparationEffective communicationRelationship building

Required

Thorough knowledge of the principles, methods, techniques, and practices of public assistance

Thorough knowledge of supervisory principles and practices

Thorough knowledge of forms, documents, and procedures in determining eligibility

Ability to analyze facts and to exercise sound judgment in arriving at conclusions

Ability to delegate authority and to plan, train supervise technical work

Ability to prepare clear and concise reports

Ability to communicate complex ideas effectively, orally and in writing

Ability to solve problems within scope of responsibility

Ability to establish and maintain effective working relationships with clients, associates, and the public

High school diploma or equivalent

Considerable experience in related field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job

Valid driver's license