iHerb · 1 month ago
Supplier Enablement Specialist
iHerb is on a mission to make health and wellness accessible worldwide. The Supplier Enablement Specialist will manage supplier onboarding and enablement within the SAP Ariba Supplier Lifecycle and Performance module, ensuring suppliers are registered, compliant, and operational within the Ariba network.
BeautyDelivery ServiceE-CommerceFood and BeverageHealth CareRetailSoftwareWellness
Responsibilities
Manage End-to-End Onboarding: Oversee the complete direct and indirect supplier onboarding process—from initial registration through full enablement in the Ariba network
Collect and Track Data: Initiate, gather, and maintain vendor responses, internal contact details, and required documentation throughout the onboarding lifecycle
Ensure Compliance: Validate supplier completion of all required compliance, risk, and pre-qualification questionnaires in accordance with company policies and regulatory requirements. Participate with internal and external audit requests
Coordinate and Communicate: Serve as the primary liaison between suppliers, internal teams (such as Procurement, IT, Legal, and Finance), and external vendors to schedule meetings, resolve issues, and provide ongoing status updates
Provide Support and Training: Develop and maintain training materials, conduct onboarding sessions, and offer guidance to both internal stakeholders and suppliers on effectively using the Ariba SLP system
Generate Reports: Prepare, analyze, and present onboarding progress reports, highlighting key metrics, milestones, and performance outcomes
Influence Adoption: Encourage and guide suppliers to transact through the Ariba Network, promoting consistent adoption and compliance with digital procurement practices
Qualification
Required
Hands-on experience with SAP Ariba SLP (Supplier Lifecycle and Performance) and familiarity with supplier enablement processes
Excellent interpersonal and written communication skills with the ability to manage relationships across multiple teams and external partners
Proven ability to manage onboarding projects, coordinate timelines, and execute onboarding 'waves' effectively
Strong analytical and troubleshooting skills to identify, escalate, and resolve onboarding or system-related issues efficiently
Understanding of key business drivers, procurement processes, and how supplier enablement impacts operational efficiency and compliance
Exceptional organizational skills with a focus on data accuracy, process tracking, and timely follow-ups
Excellent ability to multi-task and pivot as needed
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
A bachelor's degree in Business Administration, Supply Chain Management, or a related field is required
2-5 years of experience in supplier enablement, procurement operations, or supplier management
Exceptional organizational skills, attention to detail, and data accuracy are essential
Excellent written and verbal communication skills to effectively collaborate with diverse internal and external stakeholders
Proven ability to manage multiple projects simultaneously, meet tight deadlines, and apply analytical and problem-solving skills to identify and resolve issues quickly
Preferred
Experience in global supplier management and risk/compliance processes
Proficiency in reporting tools such as Microsoft Excel, Power BI, or Tableau
Knowledge of procurement policies, supply chain processes, or vendor management systems beyond Ariba (e.g., Coupa, Jaggaer, etc.)
Project management certification (PMP or equivalent) is a plus
Benefits
Medical, dental, vision, and basic life insurance programs
401(k) plan
Time Off and Paid Sick Leave
Paid holidays throughout the calendar year
Restrict Stock Units
Annual bonuses
Company
iHerb
iHerb is on a mission to make health and wellness accessible to all.
Funding
Current Stage
Late StageRecent News
2026-01-11
2026-01-11
Venture Capital
2026-01-11
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