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Pilot Flying J · 1 month ago

Director, Workforce Planning

Knoxville, TN

Full-time

Onsite

Director/Executive

10+ years exp

Pilot Company is an industry-leading network of travel centers, and they are seeking a Director of Workforce Planning to strategically align the organization’s workforce with its long-term goals. The role involves developing comprehensive workforce strategies, overseeing workforce analytics, and ensuring the organization has the right talent to meet its objectives.

Oil and GasTravel

Responsibilities

Develops long-term workforce strategies; forecasting staffing needs, analyzing workforce data to identify trends and gaps, and collaborating with HR, Finance, and Operations leaders to drive decisions on issues like talent gaps, succession planning, and operational efficiency

Develop methodology for strategic workforce planning and approach to scale, to include scenario planning; train HR business partners assist with conducting strategic workforce planning methodology

Defines and develops a comprehensive workforce plan to align the business with the organization’s long-term goals

Develops and integrates strategic workforce planning output into broader talent strategies to assist with build, buy, borrow, or BOT talent, to include recruitment, training, development, internal mobility, and labor optimization

Oversees a manager and team of analysts who analyze current and future workforce needs, identify skill gaps, strengths, and weaknesses, and forecast future talent needs

Develops and implements a skills framework and AI-based talent marketplace to identify team members’ skillsets and align them to best-fit roles

Challenges executive leaders to align workforce plans with business objectives

Responsible for determining the data necessary to deliver actionable insights on workforce trends, performance and engagement

Oversees the creation of action plans to address gaps between current workforce capabilities and future needs, including upskilling and reskilling of talent and discrepancies in number or type of roles

Lead change management efforts with business leaders

Establish and monitor key performance indicators to support strategic workforce planning

Qualification

Workforce planningWorkforce analyticsStrategic thinkingChange managementTalent strategyLeadership experienceBusiness acumenEffective communicationProblem-solving

Required

Bachelor degree or equivalent combination of education and experience

Minimum 10 years of experience in HR, Talent Strategy, or related field

At least 3 years of direct experience in workforce planning and 3 years in a leadership capacity

Proven success in building workforce planning functions or frameworks from the ground up

Strong strategic thinking and problem-solving abilities with a high level of ownership and initiative

Demonstrated ability to interpret and apply workforce analytics to drive business decisions

Experience with workforce planning platforms and methodologies

Ability to interpret and apply analytics; business and industry acumen

Effective communicator with executive presence and cross-functional leadership experience

Comfortable with fast-paced environments; able to influence and advocate for change

Skilled in developing build, buy, and borrow talent strategies across recruitment, development, and internal mobility

Ability to persuade and challenge executive and business leaders, while managing stakeholder expectations

Experience leading change management efforts

Displays business and industry acumen

Benefits

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

Company

Pilot Flying J

Glassdoor3.3

Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members.

Founded in 1958

Knoxville, Tennessee, USA

10001+ employees