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CAE · 13 hours ago

Server Administrator II-EN

Tampa, FL

Full-time

Onsite

Mid Level

4+ years exp

CAE is a leading provider in defense and security, as well as civil aviation, aiming to enhance training and operations through innovative solutions. The Server Administrator II will be responsible for maintaining and supporting systems and applications, ensuring optimal performance and availability while participating in various IT projects and initiatives.

AerospaceEnterprise SoftwareInformation TechnologySecuritySimulationTechnical Support

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Actively participates in the maintenance, monitoring, reporting, and support of operating systems, applications, and services

Perform routine problem analysis and resolution design for systems and applications

Knowledge of Microsoft PowerShell scripting

Troubleshoots problems with computer systems, including troubleshooting hardware and software, communication, network, and peripheral equipment problems; makes repairs and corrections where required in accordance with SLA guidelines

Participate in the Change Advisory Board (CAB) to ensure the change management processes are met and followed

Participate in design, planning, installation, and support of computer systems, network hardware, software applications, and peripherals

Solid understanding of TCP/IP network fundamentals and related equipment

Understanding of Windows Server technologies (2019 and 2022 preferred)

Provides support for cloud-based infrastructure components (i.e., VM Instance based Linux or Windows Servers)

Conducts Monitoring of utilization, performance and availability of system components & services

Conducts log analysis and patch management to ensure high system integrity and security

Effectively use Help Desk ticketing system for incident and problem management, customer interaction and follow-up

Create and maintain System Configuration documentation

Maintain reports regarding system downtime, plans for preventative maintenance, and disaster recovery

Active contribution towards Cross-Training initiative for Tier II Platforms

Assist with management of Active Directory, Group Policies, Users and Computers

Properly prioritize, coordinate, and escalate unresolved issues or emergencies to other support tiers/teams in accordance with Business Continuity and Disaster Recovery Plans

Liaises with end-users, management and other systems departments

Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department management

On-call for production system support

Provide shift-based continuous monitoring of network and storage performance providing Tier 2 & 3 support for a global network infrastructure

Assist the network team

Qualification

Microsoft PowerShellWindows Server 2019/2022Azure Security ServicesActive Directory ManagementTCP/IP NetworkingCompTIA Security+Cloud Deployment (AWS/Azure)Microsoft SQL ServerVMware TechnologiesIT Security RegulationsTroubleshooting SkillsTeam CollaborationDocumentation Skills

Required

BS degree in computer related curriculum and 4+ years network and operating system experience, or AA degree and 6 years' experience in network and operating system design, test and maintenance or equivalent related experience

Experience supporting client issues with Multi-Factor Authentication (MFA) Platforms and Federation Services (ADFS, SAML, Duo, Microsoft Auth etc.)

Experience deploying production systems in the cloud (AWS, Azure, etc.)

Experience with Azure Security and Identity services (e.g., Security Center, Azure Active Directory, RBAC, NSGs / ASGs)

Experience with Azure Networking services (e.g., VNETs, Load Balancers, Front Door, ExpressRoute, Traffic Manager, Content Delivery Network)

Basic knowledge of IT security regulations and standards such as ISO 27001

Experience managing/implementing Windows Server technologies (2016/2019 preferred), Active Directory and Group Policy management

Previous experience supporting the following: Microsoft SQL 2008/2012/2014/2016 (DB Maintenance, Access), Microsoft Exchange 2016/2019 and Office 365 (Mailbox maintenance), Microsoft IIS

Previous experience supporting an Enterprise Backup and Enterprise SAN platforms

Expertise and practical experience with Microsoft server products and VMware technologies (i.e., Hyper-V, DFS, Active Directory, Exchange\O365, VMware, vSphere and vSAN.)

Good understanding of SCCM & its functionality

Experience supporting Server compute infrastructure

Knowledge of TCP/IP networking and related network services (i.e. DNS, SMTP, DHCP, Load-Balancers, etc.)

Must be self-motivated and able to work in a team environment

Must have well refined troubleshooting skills, ability to determine the root cause of a problem and identify and resolve systemic problems

Ability to manage multiple tasks, while effectively focusing on priority issues

Ability to create, document, and follow processes and procedures

Incumbent must be eligible for DoD Personal Security Clearance

Incumbents must hold one or more of the following: CompTIA Security+, CompTIA Server+, Microsoft Certified Solutions Associate (MCSA), Azure Fundamentals, or Azure Administrator Associate

Preferred

Experience with SAN, NAS, Virtual Storage and Backup technologies

Administration experience on Microsoft Enterprise CA – Cert Requests/Monitoring

Administration experience on Microsoft File Server (DFS-R/DFS-N, ABE) – File Share Requests, NTFS Permissions

Experience with virtualization (VMware vCenter/ESXi, VMware Horizon) – VM Deployment, Monitoring, Configuration

Familiarity with Information Assurance programs is a plus

Microsoft PowerShell Scripting for Server/Platform management

Experience supporting the following Linux platforms (RHEL, CentOS, Ubuntu)

Assist with the physical installation and maintenance of network equipment, cabling and troubleshooting connectivity problems to ensure seamless network operations