LA28 Olympic & Paralympic Games · 1 day ago
Sr. Associate, Hospitality Marketing & Communications
Los Angeles, California, United States
Full-time
Onsite
Mid, Senior Level
$73K/yr - $95K/yr
4+ years expLA28 is the independent, non-profit organizing committee for the Los Angeles 2028 Olympic and Paralympic Games, aiming to create an unparalleled experience for athletes and fans. The Sr. Associate, Hospitality Marketing & Communications will support marketing strategy, creative development, and guest communications for the LA28 Official Hospitality Program, ensuring alignment with brand guidelines and contributing to the program's success.
Sports
Responsibilities
Support the planning, development, and execution of marketing initiatives for LA28 Official Hospitality program
Assist with end-to-end review and approval process for marketing and communication materials, ensuring compliance with LA28 and USOPC brand, legal, and communication guidelines
Support the creation and distribution of sales enablement materials, including product guides, marketing decks, FAQs, and various hospitality assets
Collaborate with On Location’s marketing team to align messaging, visuals, and campaign timing across all hospitality channels
Partner with cross-functional teams to assist with guest communication plans that support the full hospitality customer journey — from purchase through event attendance and post-Games engagement
Draft, edit, and proofread hospitality communications including digital marketing, sales materials, FAQs, stakeholder collateral to ensure clarity, consistency, and alignment with LA28’s tone of voice
Support and optimize key touchpoints along the guest and stakeholder journey to enhance the customer experience and ensure seamless communication delivery
Track guest communication timelines and deliverables, ensuring all outreach is executed on time and to a high standard
Work with Hospitality, Brand, Digital, Communications, Legal, and other internal departments to ensure marketing and communications initiatives are integrated and consistent across channels
Maintain project timelines and deliverable trackers using project management tools (e.g., Smartsheet, Asana, Airtable) and communicate updates to stakeholders
Support the organization and documentation of key marketing and comms meetings, including preparation and action tracking
Assist with onboarding new team members to ensure they are aligned with LA28 HSP brand and communication standards
Contribute to special marketing and communications projects as needed
Qualification
Required
Minimum 4+ years of relevant experience in marketing, communications, or a related field, preferably within sports, live events, or hospitality industries
Demonstrated experience supporting marketing campaigns, managing creative approvals, and/or coordinating integrated marketing projects
Strong copywriting, editing, and proofreading skills with the ability to adapt messaging for multiple audiences and channels
Experience mapping customer or guest communication journeys and executing multi-phase communication campaigns
Proficient in project management and collaboration tools (e.g., Airtable, Smartsheet, Microsoft Office Suite)
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
Strong interpersonal and communication skills with the ability to collaborate effectively across teams and with external partners
Self-starter who is proactive, adaptable, and eager to contribute to a collaborative team environment
Ability to work on-site in an office environment, based in Los Angeles, CA
The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment
Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods
Preferred
Bachelor's degree preferred, or equivalent work experience
Company
LA28 Olympic & Paralympic Games
The Los Angeles Organizing Committee for the Olympic and Paralympic Games 2028.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kathy Carter
Chief Executive Officer
Karen Sturges
CFO
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