GEODIS · 2 months ago
Accounts Receivable Coordinator - Collections
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. The Accounts Receivable Coordinator - Collections is responsible for all functions related to collections in the Accounting department, including collection calls, account review, and customer service.
Air TransportationFreight ServiceLast Mile TransportationLogisticsSupply Chain ManagementTransportationWarehousingWater Transportation
Responsibilities
Creates and implements new collection processes to increase efficiency
Provides customer service regarding collection issues
Processes and reviews account adjustments
Resolves client discrepancies
Processes short payments
Monitors and maintains assigned accounts, to include: customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
Reduces delinquency for assigned accounts
Communicates and follows up effectively regarding customer accounts on a timely basis
Establishes and maintains effective and cooperative working relationships with internal and external customers
Provides weekly and monthly reporting to direct supervisor
Provides monthly Delinquency notices
Processes and reports on monthly credit memos
Assumes responsibility for high volume phone calls to assigned delinquent customers
Reconciles customer disputes as they pertain to payment of outstanding balances that are due
Provides excellent and considerate customer service to internal and external customers
Other duties as required and assigned
Qualification
Required
High school diploma or GED (General Education Diploma) equivalency
Minimum 1 to 2 years related experience; or an equivalent combination of education and experience
Knowledge of billing and collections procedures
PC literate with experience with Microsoft Outlook, Word and Excel
Preferred
High volume, corporate collections experience
Accounts Receivable experience
Benefits
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
Access wages early with the Rain financial wellness app
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community.
+ more!
Company
GEODIS
Global 3PL, Supply Chain Management, Logistics, Warehousing, Transportation, Freight Forwarding
Funding
Current Stage
Late StageRecent News
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