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ArchWell Health · 1 month ago

Analyst, Market Support Champion (EHR/EMR Trainer)

Milwaukee, WI, USA

Full-time

Onsite

Entry, Mid Level

ArchWell Health is focused on creating a community of caring for seniors, emphasizing strong provider-patient relationships and wellness. The Market Support Champion plays a crucial role in training, onboarding, and mentoring colleagues to ensure they understand their roles and the organization's goals.

Health Care

H1B Sponsor Likely

Responsibilities

Serve as the in market subject matter expert and eCW Super User for all key center roles

Facilitate training and onboarding sessions to ensure colleagues understand their roles effectively

Collaborate with stakeholders to deliver role-specific training

Provide support to new hires and guide them through the onboarding process

Assess training effectiveness and identify areas for opportunity and improvement

Observes how markets are adopting, implementing, or upholding Archwell Health standards and workflow processes. Identifies areas of opportunity and reports findings to direct leadership

Act as the in-market learning governance representative and bring areas of opportunity and improvement to the governance leaders for decisioning, solutioning, and resourcing

Communicate clearly to ensure learning initiatives are embraced by all

Promotes growth mindset and continuous learning culture in market by acting as a change agent and reinforcing learning opportunities in the market

Stay up to date with ArchWell Health processes, workflows, standards, systems, industry learning trends, research, and best practices to deliver relevant and impactful training

Meet performance targets measured through key performance indicators for operations as well as effectiveness of learning delivery efforts

Cover for Market Launch Champion, requiring some overnight travel; routine travel will be daily within the market

Qualification

EMR systems knowledgeTraining delivery experienceClinical knowledgeProject managementCommunication skillsInterpersonal skillsProblem-solving skillsPresentation skillsGrowth mindsetFlexibilityAdaptability

Required

Strong communication skills to convey complex information simply and effectively

Interpersonal skills to engage with a diverse workforce

Knowledge of EMR systems for smooth workflow

Ability to identify and close knowledge gaps collaboratively

Growth mindset with ability to embrace and support change

Strong presentation skills

Strong emotional intelligence and lives the ArchWell Health values in all interactions

Ability to be flexible and adaptable to different learning styles, participant needs, and unexpected changes or challenges that may arise during training sessions

Possess strong problem-solving skills to address challenges or issues that may arise during training sessions. This includes the ability to think critically, find creative solutions, and adapt to unexpected situations

Bachelor's degree in related field preferred or equivalent experience

Preferred

Experience in formal and informal training delivery

Experience in project management and record-keeping

Clinical Knowledge; experience and practice as a Medical Assistant or RN (current licensure or certification not required) to guide training and development of clinical colleagues in the use of technology in the centers including procedural devices and lab set up and quality controls

Company

ArchWell Health

ArchWell Health delivers healthcare at comfortable and accessible neighborhood clinics for seniors.

Founded in 2020

Nashville, Tennessee, USA

1001-5000 employees

https://archwellhealth.com

H1B Sponsorship

ArchWell Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (5)

2022 (2)