Best Egg · 2 months ago
General Manager, Home Secured Lending
United States
Full-time
Remote
Director/Executive
$250K/yr - $290K/yr
10+ years expBest Egg is a financial technology platform on a mission to provide accessible solutions to help people manage their finances. The General Manager, Home Secured Lending will lead the strategic and operational efforts to expand the Home Secured Lending product, focusing on product strategy, customer experience, and P&L management.
Financial ServicesFinTechLending
Responsibilities
Accountable executive for the Home Secured Loan P&L – including setting revenue goals, managing investments, and optimizing costs
Define the product strategy and customer experience - Develop a 3+-year vision aligned with Best Egg’s broader strategic goals
Design a digital-first low-friction customer experience that differentiates Best Egg from traditional home equity lending
Adjust strategy dynamically based on market performance, competitive trends, and data insights
Leverage customer insights and design thinking to define a differentiated value proposition across multiple customer segments
Identify and prioritize expansion opportunities such as HELOCs, home improvement loans, and hybrid lending products
Launch and operationalize the business
Create end to end customer journeys – from application and underwriting to servicing and repayment
Lead go-to-market strategy, including MVP definition, launch timelines, and multi-state rollout
Build or partner to establish infrastructure for underwriting, collateral valuation, title verification, closing and servicing
Develop multi-year forecasts and manage key financial and operational KPIs
Collaborate with Marketing, Credit, and Capital Markets to refine acquisition, pricing, and loan funding strategies
Partner with legal, compliance, and operations to ensure adherence to all applicable regulations and state-specific requirements
Collaborate with Capital Markets and Investor Relations to align product features and risk profiles with investor expectations
Determine appropriate resource allocation (dedicated vs. shared, internal vs. vendor)
Lead a high-performing cross-functional leadership team across Product, Risk, Marketing, Operations, and Technology
Foster a culture of collaboration, innovation and accountability
Mentor and empower team members to operate with ownership, speed and excellence
Manage external stakeholder relationships
Build and maintain relationships with partner banks, servicers, and compliance advisors
Serve as an external advocate for Best Egg’s Home Secured Lending initiative, enhancing brand credibility in the market
Qualification
Required
Bachelor's degree required
10+ years of experience in consumer lending, preferably in mortgage, HELOC, or home equity products
Proven success in P&L ownership and launching or scaling secured lending products
Deep knowledge of lending regulations and compliance across secured consumer credit
Experience digitizing manual lending processes, such as title verification and closing workflows
Strong experience managing third-party vendors and complex partner ecosystems
Ability to set a bold vision and translate it into a scalable, operationally sound business model
Designs empathetic, data-driven solutions that simplify and enhance the customer experience
Inspires and aligns cross-functional teams through clarity, purpose, and enthusiasm
Acts decisively and resourcefully in building new business capabilities from the ground up
Navigates complex compliance environments confidently and strategically
Uses data-driven insights to guide performance optimization and continuous improvement
Thrives amid ambiguity with a bias toward action, iteration, and progress
Preferred
MBA or advanced degree preferred
Benefits
Annual incentive bonus based on individual and company performance
Yearly incentive bonus target 40% of base salary
Long-term cash incentives
Company
Best Egg
Best Egg is a consumer financial technology platform that aims to help people feel more confident about their everyday finances through a suite of products and resources.
501-1000 employees
H1B Sponsorship
Best Egg has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
$2.09BKey Investors
Healthcare of Ontario Pension Plan (HOOPP)Invus
2022-03-10Series E· $225M
2018-01-29Debt Financing· $495M
2017-11-08Debt Financing· $312M
Leadership Team
Alex Rhodes
Chief Operating Officer
Recent News
2025-06-26
2024-05-24
Company data provided by crunchbase