The Bridge · 2 months ago
Program Director (SOS) - Community Support Program
New York, NY
Full-time
Onsite
Director/Executive
$90K/yr - $92K/yrThe Bridge is a recognized leader in supportive housing and behavioral health services for vulnerable New Yorkers. They are seeking a licensed Master’s level Director to lead the SOS program, ensuring adherence to policies and overseeing a multi-disciplinary team while managing outreach and compliance activities.
Health CareMental HealthOutpatient CareRehabilitationResidential
Responsibilities
The Program Director will lead a multi-disciplinary SOS community support Team in collaboration with the State Office of Mental Health and SOS Hub
Manage day-to-day team operations, ensuring compliance with regulatory standards
Coordinate outreach in transit hot spots and hospitals, conducting needs assessments for transition planning
Develop lasting partnerships with MTA, hospitals, NYPD, shelters, and housing providers
Facilitate case reviews and document recommendations for at-risk members
Conduct regular audits to ensure compliance, reporting findings to the SOS Hub QPM Department
Assist in identifying and implementing quality improvement projects
Ensure adherence to regulatory standards in recruitment and performance management
Provide individual and group supervision, training, and mentorship to team members
Coordinate staff schedules for 24/7 crisis response readiness
Collaborate with Single Point of Access to enroll participants and manage staff assignments
Engage stakeholders respectfully, considering cultural differences
Qualification
Required
Licensed Master's degree in social work, mental health counseling, nursing, or psychology
Experience working with homeless and/or precariously housed populations preferred; management skills development
Knowledge of NYC homeless resources, shelter systems, and MTA transit is advantageous
Familiarity with counseling principles for mental illness and substance use disorders
Understanding of treatment, rehabilitation, and community support programs for recipients, families, and staff
Proficiency in crisis management, de-escalation techniques, and violence prevention strategies
Ability to develop, implement, and adjust treatment interventions for individual needs
Strong computer skills, including Health Information Technology and Microsoft Office (Word, Excel, PowerPoint); Spanish proficiency a plus
Company
The Bridge
The Bridge provides mental health and housing solutions.
Founded in 1954
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Wiviott
CEO
Ezra Miller
CFO
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