Modern Ice Equipment & Supply · 1 month ago
Supply Chain and Logistics Assistant
Modern Ice Equipment & Supply is seeking a Supply Chain & Logistics Assistant to enhance their operations. This role involves coordinating logistics, maintaining inventory records, and ensuring excellent customer service while supporting internal teams in a fast-paced environment.
Responsibilities
Plan and coordinate daily logistics for incoming and outgoing shipments, ensuring accurate documentation and on-time delivery
Maintain inventory records, monitor stock levels, and trigger replenishment orders
Prepare performance reports on logistics, order fulfillment, and freight spend
Verify freight bills and invoices for accuracy; resolve discrepancies quickly
Partner with suppliers, carriers, and internal teams to remove roadblocks and keep customers informed
Troubleshoot delivery delays, stock shortages, or transportation issues and propose preventive solutions
Support routine inventory counts, warehouse picking/packing, and cross-training initiatives
Own ticket management in the MI database, coordinating with accounting, operations, and sales
Contribute ideas that reduce cost, improve efficiency, and elevate the customer experience
Qualification
Required
Bachelor's degree (Supply Chain, Business, or similar field preferred)
Proficiency with Microsoft Office Suite and CRM software
Working knowledge of inventory planning and warehouse processes
Strong analytical, organizational, and teamwork skills
Customer-centric mindset – You naturally focus on delivering a positive experience for every client
Clear communication – You can tailor updates to customers, carriers, and colleagues alike
Attention to detail – You notice discrepancies others miss and keep documentation spotless
Adaptability & flexibility – You thrive in a fast-moving environment with shifting priorities
Problem solving & critical thinking – You analyze issues, weigh options, and act decisively
Physical & Work Environment Requirements: Prolonged periods working at a computer; ability to lift up to 50 lbs unassisted
Willingness to work in warehouse areas with varying seasonal temperatures
Ability to walk, stand, stoop, kneel, and bend as needed for inventory activities
Preferred
Internship or part-time experience in logistics, supply chain, or customer service a plus
Benefits
Comprehensive benefits package
Competitive pay