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Schurz Communications · 21 hours ago

Chief Operating Officer

Austin, TX

Full-time

Hybrid

Director/Executive

Schurz Communications is a global leader in secure, compliant, enterprise-class cloud hosting. The COO will lead day-to-day operations, drive modernization, and oversee the execution of strategic growth plans while ensuring operational excellence and customer satisfaction.

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Responsibilities

Own full P&L accountability and lead OTAVA business operations

Oversee and lead Direct Reports (head of sales, head of marketing, People and Culture, finance, and channel leader) and provide guidance and mentorship to them

Execute the five-year roadmap focused on modernization, scalability, and revenue growth

Drive technology adoption, including AI and automation, to enhance efficiency and delivery

Expand the company’s cloud capabilities, including adjacent hypervisors and public cloud partnerships

Launch and scale professional services offerings aligned to customer needs and market demand

Lead OTAVA’s transition to higher-margin, scalable delivery models

Build and lead a high-performance cross-functional organization, spanning operations, service delivery, customer success, engineering, support, and internal systems. Drive continuous improvement across all functions

Collaborate closely with the OTAVA leadership team to ensure alignment across finance, revenue, brand, HR, and other key functions

Present operational updates and efficiency recommendations to the OTAVA CEO

Champion a company-wide culture of transparency, trust, and innovation; build a unified team and promote role clarity during scale

Willingness to travel 50% of the time to meet with employees, customers, vendors, and attend conferences

Qualification

Operational leadershipCloud infrastructurePublic cloud platformsM&A exposureTechnical upgradesInfluencing abilityInterpersonal skillsLeadership ability