Sales Development Representative - Customer Engagement jobs in United States
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ORS Nasco ยท 1 month ago

Sales Development Representative - Customer Engagement

ORS Nasco is committed to delivering exceptional products and services to its customers while fostering a collaborative work environment. The Sales Development Representative will focus on B2B customer engagement, new customer acquisition, and revitalizing accounts through effective communication and relationship-building.

IndustrialManufacturingWholesale
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Growth Opportunities

Responsibilities

Identify and prioritize customer accounts for outreach using industry-leading AI engagement tool to successfully grow business
Collaborate with the sales team to develop effective strategies for new customer acquisition, account reactivation, and churn reduction
Conduct outbound calls to effectively re-engage customers, problem solve and identify their needs
Proactively reach out to at-risk existing customers to gather feedback and address any concerns before they escalate
Collaborate with the customer care and sales teams to implement strategies that enhance customer satisfaction and loyalty
Build and maintain strong relationships with customers through effective communication and follow-up
Understand customer pain points and provide tailored solutions to address their challenges
Provide regular updates to the sales management team on progress toward goals and key insights from customer interactions

Qualification

B2B customer engagementOutbound callingMicrosoft Office SuiteCommunication skillsSelf-motivatedProblem-solvingTeam collaboration

Required

Strong ability to conduct outbound calls and engage effectively with B2B customers
Excellent verbal and written communication skills
Self-motivated, goal-oriented, and able to work independently
Proficiency in Microsoft Office Suite
A positive attitude and a willingness to learn and grow

Preferred

Industry experience preferred but not required due to our industry-leading AI technology that helps accelerate new employee onboarding

Company

ORS Nasco

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ORS Nasco is an industrial and safety supply distributor.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2024-08-08Acquired
Company data provided by crunchbase