Salesforce · 1 hour ago
Senior Mulesoft Infrastructure Architect (Secret Clearance)
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Senior Infrastructure Architect on the MuleSoft Professional Services team, you will provide expertise in solutions architecture, mentor team members, and help customers employ MuleSoft technology effectively.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Provide expertise and leadership in solutions architecture in the infrastructure domain
Demonstrate thought leadership in Cloud Computing / Container Orchestration / Service Mesh across multiple channels and become a trusted advisor to IT decision makers
Evangelise reusable assets, write and publish reference architectures, technical articles and create reference implementations to scale the technical best practices globally
Enable the field team and the partner ecosystem to increase delivery capacity and drive customer success
Conduct requirements gathering workshops and lead the solution design process with customers, partners and product team
Deliver best practices recommendations, tutorials, articles and technical presentations adapting to different levels of key business and technical stakeholders
Package best practices and lessons learned into thought leadership, methodologies and published assets
Work with the product team to identify feature gaps, provide valuable product insight, guiding product direction and drive delivery of features
Identify ongoing risks and pain points throughout the project, develop and implement mitigation measures
Improve internal processes, promote knowledge sharing within the team and cross-function, by contributing to the internal knowledge hub and lead lunch & learn sessions
Participate in the continuous improvement of MuleSoft products by leading internal workgroups and design sessions within the Services team and across teams
Qualification
Required
Active Secret level security clearance
Demonstrated expertise and track record of architecting, implementing, and supporting Enterprise-grade (highly available, scalable, high performance & secure) infrastructure powering complex business solutions
Demonstrated experience with Highly-Availability, Scalability, Performance Testing & Tuning on multiple engagements
Experience in mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organisation practices
Extensive Linux Expertise (8+ years): Proven ability to diagnose, troubleshoot, and resolve complex issues across various distributions, ensuring optimal system performance, stability, and security. Proficient in command-line tools, scripting (Bash, Python), system administration, and performance tuning
8+ years of hands-on experience with Cloud Computing, including infrastructure, virtualization, containerization, networking, storage, platform; or experience with traditional enterprise data-center technologies, including virtualization, RDBMS, storage appliances and private networks
Possesses exceptional hands-on troubleshooting and problem-solving skills, consistently demonstrating the ability to diagnose complex technical issues, identify root causes, and implement effective solutions in a timely manner. This includes a proven track record in meticulously analyzing system failures, collaborating with cross-functional teams to devise innovative workarounds, and developing long-term preventative measures to enhance operational efficiency and minimize downtime
Must have a solid understanding of container runtime (e.g., Docker) and container orchestration using Kubernetes (k8s)
Possessing a functional understanding of the Kubernetes ecosystem and its associated tools, such as Helm, Istio, and Knative
Extensive practical experience with managed Kubernetes offerings such as GKE, EKS, and AKS
Multi-cloud proficiency in working with AWS, Azure, GCP
Solid understanding of DevOps principles and experience with tools such as Git, Ansible, Terraform, and Jenkins for CI/CD pipelines
Extensive working experience with Internet technologies and protocols like TCP/IP, HTTP, VPN, DNS, SSL/TLS, etc
Proficiency in at least two of the following programming languages: Bash, Go, Python, Ruby, node.js, Rust, Java
Proficiency in at least one RDBMS (MySQL, PostgreSQL, MS SQL Server, Oracle DB), NoSQL (Cassandra, MongoDB), distributed key-value store (e.g., etcd), and Time-series DB (InfluxDB) is required
Comprehensive understanding and application of security best practices, including data encryption, access control, secure coding, network security, vulnerability management, incident response, and compliance. Proactively identifies risks, implements prevention, and responds to incidents effectively
Working experience with load balancing products like AWS ELB/ALB/NLB or similar, and other solutions like Nginx, HAproxy
Proficiency in SDLC, API Lifecycle, System Integration, and MicroServices is essential. Familiarity with Service Mesh and Serverless architectures is highly desirable
Hands-on integration development experience with MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, Apigee)
Knowledge of open source technologies and architectures, past contributions to open source projects are highly regarded
Being current with emerging industry technologies and facilitating knowledge sharing through brown bag sessions and the creation of knowledge assets for the team
Establish processes, methodologies and tooling to enable outcome based delivery for the delivery team. Identify gaps in different phases of project delivery: e.g. design, development, testing & deployment, fill the gaps by leveraging open source utilities (or build your own if appropriate) and industrial best practice to ensure successful delivery and customer satisfaction
Exceptional customer-facing communication, expectation management skills, strong cognitive ability especially with respect to understanding, documenting, and translating complex customer requirements into recommendations for appropriate solution architectures
Preferred
Multi-cloud ready: proficiency in working with AWS, Azure, GCP
Requires knowledge of DevOps (Git, Ansible, Terraform, Jenkins, CI/CD)
Extensive experience with Internet technologies (TCP/IP, HTTP, VPN, DNS, SSL/TLS)
Implemented multiple technical integration project SDLCs end-to-end
Worked with load balancing products (AWS ELB/ALB/NLB, F5, Nginx, or HAproxy)
CKA certification required within 90 days of onboarding
Security+ certification required within 120 days of onboarding
CISSP, CISM, or Security+ (DoD 8570 or equivalent) certifications highly desirable
Experience with cybersecurity frameworks (NIST, ISO 27001, FISMA, HIPAA, SOX)
Ensured enterprise software security compliance and data protection through vulnerability management, granular access control with MFA and regular reviews, data encryption, auditing/logging, and ongoing security reviews/penetration testing
Configured and architected cybersecurity tools for monitoring, vulnerability management, and STIG/baselining
Proficiency in AI tools, including agentic AI, AI ethics, and best practices
Practical knowledge of SDLC, API Lifecycle, System Integration, Microservices, Service Mesh, and Serverless is a significant advantage
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Recent News
LogisticsGulf
2025-12-30
2025-12-30
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