Commercial/Enterprise Account Executive, Employee Service jobs in United States
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Salesforce · 8 hours ago

Commercial/Enterprise Account Executive, Employee Service

Salesforce is the #1 AI CRM, focusing on driving customer success through innovation and technology. The Employee Service Account Executive role is responsible for selling Employee Service solutions, enhancing HR and IT service delivery, and improving employee experience. This position involves developing sales strategies, managing customer relationships, and driving revenue growth within a designated vertical.

Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Prospecting, pipeline generation, and revenue attainment
Navigating medium to long sales cycles for strategic, high-value deals
Ensuring customer satisfaction for early adopters and expansion customers
Develop strong internal and customer relationships to create win-win sales opportunities
Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers
Drive revenue growth by closing new business and expanding existing accounts within your vertical
Develop and execute sales campaigns targeting employee service transformation across HR and IT
Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals
Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions
Maintain accurate sales forecasting and CRM updates
Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end-to-end client experience

Qualification

SaaS sales experienceSolution sellingITSM knowledgeHR Service ManagementEmployee Experience platformsITIL frameworkConsultative selling skillsNegotiation skillsCross-functional collaborationProblem-solving skills

Required

6+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM
Proven experience in solution selling and value-based selling to multiple stakeholders
Strong knowledge of ITSM platforms, IT operations, and the ITIL framework
Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus
Bachelor's degree strongly preferred
Strong consultative selling skills with a track record of exceeding sales goals
Proven ability to navigate complex, multi-stakeholder sales processes
Competitive spirit, resourcefulness, and ability to solve complex problems
Business acumen to articulate ROI across HR, IT, and operational use cases
Skilled in objection handling, negotiation, and closing high-value deals
Ability to collaborate cross-functionally and act as a trusted advisor
Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee service solutions

Benefits

Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
7 paid volunteer days off a year
Donation matching for all approved charitable donations
Time off programs
Medical, dental, vision, mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
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Marc Benioff
Chair & CEO
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Company data provided by crunchbase