Therapeutic Associates Physical Therapy ยท 1 month ago
Administrative Coordinator, Lead
Therapeutic Associates Physical Therapy specializes in orthopedics and manual therapy, focusing on one-on-one patient care. They are seeking a Lead Administrative Coordinator to provide office support and manage the daily operations of administrative staff to ensure efficient clinic operations.
Health Care
Responsibilities
Coordinates the daily operations of administrative support staff. Ensures support staff provides quality customer service to all patients, visitors, or care partners
Manages all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database
Manage provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills
Ensures payment for services by coordinating insurance benefits and complying with insurance regulations
Ensures intake procedures are followed and completed by all staff
Assists with enforcing policy compliance and policy changes
Qualification
Required
Associate degree or equivalent experience
Basic proficiency with MS Office products including Word, Excel, and Outlook
Customer service experience
Prior medical office experience
Benefits
Employees (and their families) Medical, Dental, Vision, and Insurance
Life, AD&D and Long-Term Disability insurance
Employee & family Physical Therapy benefits
Parental leave
Continued Education Stipend
Continuing Education PTO (1 day annually)
Accrue up to 15 days of PTO (sick and vacation time)-increases over time
6 paid holidays, 1 charitable giving day, and up to 2 personal days
401(k) and profit-sharing program (Up to 5% of total compensation)
Interactive Wellness Program with rewards for balanced, healthy living
MedBridge learning subscription
Potential Student Loan Repayment
Potential Annual performance bonus