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Yondr Group · 19 hours ago

VP Client Solutions Engineering

USA

Full-time

Hybrid

Director/Executive

Yondr is a global developer and service provider of data centers, seeking extraordinary people to help accelerate their vision. As VP of the Client Solutions team, you will provide technical leadership for pre-sales and post-sale activities, ensuring accurate technical solutions and customer relationships globally.

Information ServicesInformation TechnologyInternet

Comp. & Benefits

Responsibilities

Take lead in managing technical sales in EMEA and the Americas

Liaise with technical, delivery, operations and site acquisition stakeholders within Yondr's Hyperscale Customer organisations

Understand and document Customer’s technical requirements, then lead the opportunity design development and present solutions to meet those needs

Liaise with internal stakeholders, including Finance, Design and Construction, Operations and Development teams to ensure Yondr delivers the correct solution for the Customer's requirements

Serve as primary responder for customer RFPs, including managing the Customer and all internal stakeholders for a complete RFP submission meeting the Customer’s expectations

Accountable for the accuracy of the technical content of the lease contract. Responsible for the technical validation of compliance during the delivery phase

Support Yondr teams (Design and Construction, Operations, Development) by providing customer insight into future design and location strategies

Act as a subject matter expert related to all aspects of Yondr’s design

Generate insight and feedback through professional contacts and networking

Participate in forecasting, pipeline and market analysis

Act as a senior member of the Customer Solutions Team, providing support and guidance to interdepartmental colleagues as and when required

Qualification

Data center designTechnical requirements analysisCustomer solutions managementElectrical engineeringMechanical engineeringNetwork engineeringOperational lifecycle experienceCustomer serviceWorkshop facilitationOrganizational skillsCommunication skills

Required

Experience of supporting Customer Solutions teams with capturing and defining the technical requirements and solutions for our target Customers

Electrical, Mechanical, Network or Operational datacenter experience. Ideally experience in the Design, Construction and operational lifecycle of data centres

Ability to present complex technical solutions in a simplified manner to articulate solutions and benefits to stakeholders with varying degrees of technical knowledge

Strong ability to translate customer needs into specific, deliverable requirements

Experience of data centre design, business critical infrastructure management and data centre environment awareness

Comprehend, analyse, and interpret complex project documents

A strong commitment to delivering excellent customer service

Ability to learn and apply technical and business concepts quickly

Able to facilitate workshop style sessions with customers to extract important aspects of customer requirements

Work well under pressure and take a proactive approach

Good organisational skills, attention to detail and openness to new ideas and procedures

Ability to clearly communicate solutions and the ability to present to audiences from all levels within an organisation