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Walmart Canada · 4 months ago

Senior Manager, Advanced Analytics - eComm Marketplace

Sunnyvale, CA

Full-time

Onsite

Mid, Senior Level

$90K/yr - $180K/yr

5+ years exp

Walmart Canada is a leading retail company, and they are seeking a Senior Manager for their Advanced Analytics team focused on eCommerce Marketplace. The role involves shaping payment strategies, managing financial risks, and enhancing the seller payment experience while leading a high-performing team.

DeliveryRetailShopping

Responsibilities

Develop and implement robust payment risk mitigation frameworks to proactively reduce payment losses and chargebacks by analyzing trends, identify root causes and drive initiatives to manage losses

Define and lead payment strategies and measures to proactively identify and mitigate payment risks, including fraud. Partner closely with Seller Risk, Trust & Safety, Data Science and Operations teams to ensure secure payment ecosystem for sellers

Partner strategically with the Credit Risk and Billing teams overseeing seller services to proactively manage and reduce overall payment losses. Provide actionable insights and feedback to strengthen risk frameworks to support sustainable seller growth

Accelerate automation of payment workflows and controls, streamlining payment reconciliation, settlements. Improve operational efficiency, reduce manual intervention, and enable scalable support for high-growth seller segments and new service launches

Transform the end-to-end seller payments journey, identifying friction points such as payment holds, delays, and cross-border complexities in working with the Business Operations team. Develop and execute comprehensive strategies that simplify processes, improve transparency, and elevate the overall seller payment experience to strengthen marketplace trust

Collaborate effectively with Product and Tech teams to influence and deliver on payment-related roadmaps, aligning with business objectives and ensuring seamless execution. Inspire and lead cross-functional stakeholders towards shared strategic outcomes

Leverage advanced data analytics to generate actionable insights, empower your team in developing data-driven recommendations that shape strategic decisions, optimize payment performance metrics, and drive key outcomes such as prevented losses, false positives, and improved seller NPS etc

Lead, mentor, and grow a talented team, fostering a culture of ownership, accountability, and data-driven decision-making. Inspire the team to consistently deliver results and support their professional development

Qualification

PaymentsFinancial OperationsSQLData VisualizationRisk ManagementAnalytical SkillsE-commerce KnowledgeLeadershipCommunication Skills

Required

Master's degree in Business, Statistics, Computer Science, or similar field required

5+ years of progressive experience preferably in Payments, eCommerce, Risk, Financial Services, or a similar space, with at least 3+ years in a leadership or team management capacity driving high-impact programs

Proven success leading and developing cross-functional and analytics teams, with demonstrated ability to inspire, mentor, and build a culture of ownership and high performance

Advanced understanding of SQL with hands-on experience working with large-scale datasets

Experience with one or more data visualization tools such as Tableau, Looker etc

Exceptional analytical skills, both quantitative and qualitative, with a proven track record of using data-driven insights to influence strategic business decisions and deliver measurable results

Excellent communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels

Knowledge of e-commerce marketplace platforms, seller payments and financial ecosystems is a plus

Understanding risk management and fraud prevention in payments is an advantage

Bachelor's degree in Business, Finance, Accounting, Statistics, or related field and 4 years' experience in data analytics or related field OR 6 years' experience in data analytics or related field

Preferred

Certificate in business analytics, data mining, or statistical analysis

Statistical programming languages (for example, SAS, R)

Masters: Business Administration

Masters: Information Systems

Masters: Statistics

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.