Salesforce · 11 hours ago
Revenue Cloud Practice - Architect Lead
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$163K/yr - $224K/yrSalesforce is the #1 AI CRM, driving customer success through innovation and technology. The Revenue Cloud Practice Lead will shape and lead project teams, ensuring successful implementations and high client satisfaction while mentoring team members and collaborating on client-specific proposals.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead customer engagements to exceed goals, deliverables, and metrics while ensuring alignment with Revenue Cloud best practices
Drive high client satisfaction (CSAT) by delivering measurable value in every engagement
Serve as a trusted advisor to customers, acting as a proactive and prescriptive guide in navigating their Revenue Cloud journey
Manage multiple strategic clients simultaneously, ensuring tight alignment with stakeholders and providing escalation support during implementations
Mentor and empower team members, sharing expertise to scale capability and drive collective success
Inspire individuals to do their best work, fostering an inclusive environment where every team member thrives
Maintain a 50% billable target on service engagements
Align closely with Account and Services Sales teams, supporting pre-sales activities such as scoping, engagement plans, and staffing
Collaborate across Services, Support, Enablement, Alliances, and other internal teams to advance shared objectives and ensure alignment
Contribute to the growth of the Revenue Cloud practice through knowledge sharing, community engagement, and thought leadership
Qualification
Required
Deep expertise in Salesforce Revenue Cloud (including Salesforce Billing) and relevant certifications
Proven ability to gather and analyze Quote-to-Cash requirements, designing flexible, scalable solutions
Strong analytical and problem-solving skills, coupled with the ability to work independently as a self-starter
Preferred
Passion: Dedicated to customer success and continuous improvement
Beginner's Mind: A lifelong learner who actively listens and approaches challenges with curiosity
Strategic Thinking: Builds strong relationships and considers the bigger picture in every decision
Storytelling & Communication: Effectively engages audiences, from team members to C-level executives, delivering compelling narratives that drive action
Collaboration: Works seamlessly with teams across functions, fostering unity and shared purpose
Adaptability: Thrives in uncertainty and excels in dynamic, fast-paced environments
Community Advocacy: Actively contributes to the Revenue Cloud knowledge base, championing internal and external initiatives
Multiplier: Amplifies the capabilities, productivity, and impact of others by fostering collaboration, empowering team members, and creating an environment where people can thrive and do their best work
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Marc Benioff
Chair & CEO
Recent News
Business Insider
2026-01-01
LogisticsGulf
2025-12-30
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