RELX ยท 1 month ago
Director, Segment Management
Dayton, OH
Full-time
Onsite
Senior Level, Lead/Staff
$133K/yr - $248K/yr
10+ years expRELX Inc. is a global provider of information-based analytics and decision tools for professional and business customers. The Director of Segment Management will drive growth and customer success in the Corporate Legal market by executing a go-to-market strategy that connects product innovation to measurable revenue and customer impact, while leading cross-functional collaboration.
AnalyticsBusiness Information SystemsConsultingInformation ServicesInformation TechnologyInsuranceRisk Management
Responsibilities
Partner with Product Management to shape the product roadmap with market and customer insights
Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success
Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy
Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal
Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty
Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact
Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks
Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance
Translate product capabilities into customer-centric value propositions that accelerate revenue growth
Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements
Act as a customer advocate in internal decision-making, championing customer needs in strategic planning
Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations
Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal
Define and execute talent acquisition and development strategy to build a high-performing team
Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals
Build a culture of performance, customer focus, and cross-functional collaboration
Qualification
Required
Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries
Proven success in product launches, adoption/retention programs, and customer success strategy
Strong background in sales enablement and close alignment with revenue teams
Experience with market/competitive intelligence and lifecycle marketing
Demonstrated ability to lead cross-functional teams in a matrixed organization
Track record of talent leadership: hiring, developing, and retaining high-performing teams
Analytical mindset with expertise in KPO/OKR planning and operational rigor
Solid communication skills and executive presence; ability to influence at all levels
Benefits
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Company
RELX
RELX is a provider of information-based analytics for professional and business customs.
1001-5000 employees
H1B Sponsorship
RELX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (221)
2024 (187)
2023 (39)
2022 (30)
2021 (48)
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-10-14IPO
Leadership Team
Asim Fareeduddin
Head of Internal Audit & Assurance
Aurobindo Sundaram
CISO (Head of Information Assurance & Data Protection)
Recent News
2025-12-16
MarketScreener
2025-12-05
2025-12-05
Company data provided by crunchbase