WorldVenture ยท 2 months ago
Financial Services Specialist
WorldVenture is focused on supporting missionaries globally, and they are seeking a Financial Services Specialist to assist in managing financial operations. The role involves processing contributions, managing accounts, and providing financial support to missionaries and donors.
CommunitiesNon ProfitReligion
Responsibilities
Receive all inbound phone calls to WorldVenture for set hours during the day
Assist WorldVenture global workers, giving partners, churches and prospects with financial case related issues like, but not limited to, website navigation, financial transactions, account maintenance and problem resolution in a timely manner with a relational and servant mindset
Proactively make outbound calls to WorldVenture giving partners conveying a sense of sincere gratitude so that they are aware of the impact of their generosity and value of their partnership with WorldVenture
Record, deposit, and balance donor contributions on a daily basis
Reconcile donor commitment records against monthly contribution aging reports and donor contributions
Update donor information (name, address, and other changes) in accounting software
Identify and return checks that cannot be processed by the organization
Respond accurately to donor and global worker phone inquiries, with attention to donor authentication and confidentiality
Process contribution mail delivered to the Financial Services Office; accurately identifying, sorting, and batching donor checks and other mail into defined categories
Process returned donor mail, using available resources to attempt to locate a current address, and update donor accounts as appropriate
Prepare, file, and archive contribution documentation. Dispose of backup receivable documentation based on defined schedules and document retention policies
Process and pay all WorldVenture bills and expense reports
Process corporate credit card statements
Create general ledger journal entries as needed
Correspond with staff regarding questions on corporate expense policy, practices, and guidelines
Process benefit and life insurance payments
Dispense and account for petty cash
File and maintain Accounts Payable records
Perform other duties as required or assigned
Qualification
Required
Detail-oriented and organized and able to work independently in a high volume environment that requires a work product that is highly accurate and timely
Excellent listening, written, and verbal communication skills
Can effectively use a computer, basic office equipment, and office software, such as email and Microsoft Office Software
Thrives while working in a team environment
Flexible and adaptable to change, unexpected demands, and interruptions
Maintain a pleasant and helpful phone presence, even when under pressure
Able to organize and prioritize work to meet deadlines and maintain a highly productive work environment
Proven commitment to a personal relationship with God and a desire to serve Him in global ministry
Christian character that reflects our values as an organization and dedication to WorldVenture's ministries
Affirmation of the doctrinal statement, sexual conduct policy, and child safety policy
Demonstrated warmth, empathy, and trustworthiness in relationships
Respect for those from nations and cultures other than their own
Service-oriented attitude toward others
Team player displaying humility and a learner's attitude
High school diploma or equivalent
Preferred
Prior experience in Accounts Payable, Accounts Receivable, or data processing
Benefits
Medical, dental and vision insurance; life insurance; Flexible Spending Account; long-term disability insurance; and Aflac Insurance offered
Vacation, sick leave, bereavement, jury duty, and 11 paid holidays