Action Property Management · 2 months ago
General Manager - Luxury High Rise West Los Angeles
Action Property Management is the largest privately owned HOA management company in the West, serving over 300 communities. The General Manager will oversee day-to-day operations of a luxury high-rise residential community, providing strategic leadership and financial management while navigating complex issues.
CommercialProperty ManagementReal Estate
Responsibilities
Provide strategic leadership and direction for all building operations, resident services, and onsite staff
Serve as the Board’s primary advisor, offering clear guidance, sound judgment, and well-reasoned recommendations
Manage operating and reserve budgets exceeding $7 million, ensuring financial integrity, forecasting accuracy, and effective cost controls
Oversee capital improvement projects, vendor management, and long-term planning initiatives
Lead responses to HOA litigation, construction/structural defect matters, and other legal or technical issues as they arise
Cultivate strong, trust-based relationships with residents, board members, vendors, and community partners
Identify opportunities for process improvements, operational efficiencies, and risk mitigation
Inspire, mentor, and develop a high-performing onsite team
Qualification
Required
Proven success managing large or complex residential communities, ideally high-rise, luxury, or hospitality environments
Strong financial management skills with experience overseeing large budgets ($7M+)
Extensive experience coordinating complex capital projects, repairs, and long-term planning
Background in HOA litigation, construction defects, and legal processes affecting common interest communities
Strong analytical, problem-solving, and decision-making abilities
Exceptional interpersonal skills, with the ability to listen, influence, and build lasting relationships
Professional presence, emotional intelligence, and the ability to collaborate effectively with boards and stakeholders
Minimum of a CMCA
Preferred
PCAM preferred
Benefits
Medical
Dental
Vision
Pet insurance
401(k) with company match
Life and disability support for qualifying team members
Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members