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MUSC Health · 1 month ago

UNIV- Program Coordinator II - Center for Global Health

Charleston

Full-time

Onsite

Entry, Mid Level

$48K/yr - $88K/yr

2+ years exp

The Medical University of South Carolina is focused on enhancing global health education and integration. The Program Coordinator II supports international faculty, scholars, and students by providing guidance and developing pre-departure programs for global health education abroad experiences.

Health CareHospitalMedical

Responsibilities

Advise and support the successful transition of international faculty, scholars, students, and visitors to the university and to U.S. culture. Serve as a central point of contact, providing guidance and connecting individuals to resources related to cultural adjustment, transportation, housing, health and well-being, academic support, ESL services, and community engagement

Conduct needs assessments to identify, develop and deliver customized programs including in-person workshops, online resources and written guides

Lead collaborative efforts with campus entities to offer an integrated experience that helps international faculty, students and scholars navigate the university and US culture (e.g., workshops, webinars)

Design, implement, and maintain a year-round portfolio of community-building and cross-cultural engagement programs, including networking events, cultural celebrations, professional development opportunities, and other initiatives that foster belonging and global understanding

Plan and coordinate event logistics, collaborate with team members and colleagues

Serve as a liaison and collaborate with units and organizations such as the International Student Association and Office of Postdoctoral Affairs

Develop and implement a formalized pre-departure orientation program to prepare students, trainees, and faculty leaders for global health field experiences

Design and deliver workshops in online (synchronous and asynchronous) and in-person formats on key topics such as health and safety, cross-cultural awareness, ethics, and professional expectations. Create and maintain online training modules

Create comprehensive handbooks, guidebooks, checklists, and resource materials to support student and trainee travelers

Create resources to support colleges and programs with education abroad planning, timelines, considerations

Collect, track, and maintain program data (e.g., demographics, participation, engagement) and produce regular reports to support strategic planning and continuous improvement. Assist the Director with assessment activities using qualitative and quantitative methods, including outcome measurement and benchmarking against peer institutions. Evaluate the effectiveness of programs and services, identify trends and opportunities for improvement, and refine programming to meet evolving needs

Additional duties as assigned

Qualification

Program planningIntercultural communicationData managementWorkshop developmentProject-based softwareCommunication skillsProblem-solving skillsOrganizational skillsAdaptability

Required

A bachelor's degree and two years relevant program experience

Excellent program planning, organizational, critical thinking, and problem-solving skills, with attention to detail and a demonstrated ability to manage priorities

Excellent interpersonal, written and oral communication, and process improvement skills

Demonstrated adaptability to organizational change, initiative and ability to work independently and as a member of a team, managing priorities

Proficiency with technology, project-based software and data management

Proven ability to successfully build relationships and collaborate with stakeholders across a complex institution and ability to develop strong connections within a team as a whole, based on trust, respect, and collaboration

Strong intercultural communication skills and the ability to work effectively with individuals from diverse cultural backgrounds

Preferred

Experience developing and delivering workshops, presentations, or orientations

Familiarity of U.S. visa and immigration regulations and procedures for international students and scholars

Experience living, working, or studying abroad

Demonstrated ability to support international student/scholar adjustment

Certification in English as a Second Language

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees