Salesforce · 1 hour ago
Director, Workplace Services Vendor Management
Salesforce is the #1 AI CRM, seeking a dynamic and experienced Director of Workplace Services to lead and scale global workplace operations. This role focuses on vendor management, ensuring efficient and sustainable workplaces while aligning with corporate goals.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead the global implementation of workplace programs, policies, and IFM service models across all regions
Ensure consistency in service experience, while allowing for local adaptation based on culture, regulations, regional nuance and business needs
Collaborate with stakeholders - Real Estate Strategy, Project Delivery, Business Technology, Procurement and Finance to align workplace services with the company’s broader strategic initiatives
Serve as the primary relationship owner for global IFM partners and other key workplace service vendors
Drive vendor performance through SLAs, KPIs, and QBRs, ensuring service excellence and continuous improvement
Lead RFPs, contract negotiations, and renewals with a focus on cost optimization, innovation, and compliance
Ensure facilities meet quality, safety, and operational standards across global campus
Champion employee experience, ensuring workplaces are inclusive, engaging, and supportive of hybrid work models
Develop and manage global workplace services budgets, including forecasting, cost control, and reporting
Identify and implement cost-saving opportunities through operational efficiencies and vendor leverage
Partner with Sustainability teams to deliver on Climate Transition Plan goals—especially commute emissions, energy use, and waste reduction
Ensure compliance with global regulations, tax laws (e.g., taxable fringe benefits like employer-paid parking), and internal policies
Qualification
Required
10+ years of experience in Facilities/Workplace Services, with at least 5 years in a leadership role managing large teams and vendors
Deep expertise in Integrated Facilities Management (IFM), including strategy, operations, and contract/vendor oversight
Experience with global program implementation, ideally across the AMERICAS, EMEA, APAC and India regions
Proven success in driving operational efficiency, service quality, and cost optimization in workplace settings
Strong understanding of workplace trends, hybrid work models, employee experience, and sustainability practices
Excellent leadership, communication, and stakeholder management skills
Bachelor's degree preferred; advanced degree or professional certification (e.g., IFMA, CFM, LEED) a plus
Preferred
Experience in high-growth tech, professional services, or similarly fast-paced global environments
Strategic thinker with strong analytical and financial acumen
Passion for creating inspiring and inclusive workplace environments
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1491)
2024 (2298)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Recent News
LogisticsGulf
2025-12-30
2025-12-30
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