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Diasorin · 8 hours ago

Field Service Engineer - Sacramento

Sacramento, CA

Full-time

Hybrid

Entry Level

1+ years exp

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. The Field Service Engineer will be responsible for meeting daily service repair needs, ensuring customer satisfaction, and adhering to technical standards while managing service tools and inventories.

BiotechnologyHealth Diagnostics

H1B Sponsor Likely

Hiring Manager

Samantha Howard

Responsibilities

Maintain inventory of parts and supplies

Install and repair scientific instrumentation manufactured by Luminex Corporation at customer locations within a multi-state geographic region

Manage an expense account, service tools and spare parts inventories

Interface daily with internal and external customers

Submit written reports

Utilize the CRM system to capture full documentation of all calls and entering appropriate codes to ensure accurate history of reporting trends and corrective actions

Meeting departmental expectations regarding the following:

Response time

PM completion Rates

Service callbacks

Customer Satisfaction Survey Results

Other duties as assigned

Qualification

Field Service ExperienceElectronic Measuring EquipmentCustomer Relationship SkillsMechanical AptitudeValid PassportFluency in EnglishTeamworkProblem SolvingCommunication Skills

Required

Associate's Degree AS, AA, BS Electronics, or demonstrated equivalent required

1+ Years Experience in one of the following: Field Service, In-house Biomed, Customer facing role required

Knowledge of electronic measuring equipment

Ability to work with a team

High mechanical aptitude and good problem solving/communication skills

Customer relationship skills

Fluency in English as well as local language of the residential country is required

Valid Passport or eligibility required required

Company

Diasorin

Glassdoor3.1

DiaSorin is an Italian multinational Group and a global leader in the market for in vitro diagnostics

Founded in 1968

Saluggia, Piemonte, ITA

1001-5000 employees

https://www.diasorin.com/

H1B Sponsorship

Diasorin has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)