Evolv Technology · 9 hours ago
IoT/ WiFi Systems Engineer
Waltham, MA
Full-time
Hybrid
Mid Level
$119K/yr - $191K/yrEvolv Technology is seeking a visionary and hands-on IoT / Wi-Fi Systems Engineer to join their Systems Engineering team. The role involves monitoring and supporting IoT cloud connectivity, designing secure remote access mechanisms, and troubleshooting connectivity issues to enhance product performance and user experience.
Artificial Intelligence (AI)Intrusion DetectionMachine LearningPhysical Security
Hiring Manager
Brittney Scianna
Responsibilities
Monitor and support IoT cloud connectivity of Evolv products
Design and build secure remote access mechanisms
Define firewall/routing management for access points within Evolv products
Interact with IoT telecommunication service providers and hardware vendors when needed for design or troubleshooting
Detect and help mitigate data overages
Develop solutions to improve performance in locations that may be subject to poor LTE signal coverage or Wi-Fi network congestion
Recommend and qualify software/firmware/configuration updates for routers handling IoT and Wi-Fi connectivity
Develop optimized configuration and firewall settings
Coordinate with other Evolv teams to develop rollout plans
Troubleshoot day-to-day IoT connectivity problems to root cause in LTE, portal, AWS, device hardware, software, or some combination thereof
Collaborate with Customers and Evolv teams on solutions for locations or applications that may have unique network challenges
Identify performance trends to provide continuous improvement for the Evolv fleet of products and growing customer base
Become an integral team member and get up to speed on who's who in Engineering, Tech Support, and Field Service
Learn how Evolv Express and eXpedite products work with a focus on cloud and tablet connectivity
Learn MyEvolv Portal tools for Field Service support
Attend weekly Engineering/Service Activity Review meetings
Learn to remotely connect to router devices through manufacturer management portals
Learn to connect to IoT telecommunication service provider's management portals
Review and document the current configuration states across multiple products
Address intermediate connectivity issues for at least one existing customer
Begin identifying risks and opportunities for improvement in current systems and expanding geographical and vertical markets
Document and prototype secure remote connectivity using Generic Routing Encapsulation (GRE)/Internet Protocol Security (IPSec) tunnels
Collaborate with product and engineering leadership to align goals and priorities
Establish a well-defined process for qualifying changes to be implemented in the field and/or manufacturing
Lead cross-functional technical initiatives to improve performance, cost, and customer experience
Serve as the technical authority for IoT and Wi-Fi related decisions, balancing innovation with maintainability, cost, and performance
Deliver measurable improvements in system scalability, reliability, and modularity
Foster a culture of technical excellence, mentorship, and continuous improvement across the engineering and support organizations
Define or create tools to facilitate monitoring key IoT and Wi-Fi performance metrics
Understand communication processes between Evolv products and the cloud to improve robustness
Strengthen the connectivity between Evolv systems and peripheral tablet devices while simplifying from a user perspective
Develop problem solving acumen by using critical thinking, log parsing, logical reasoning, problem solving, curiosity, and diagnostics tools to unravel technical field issues
Communicate effectively with Technical Support, Field Service, Software Engineers, Hardware Engineers, as well as customers
Recognize and exploit opportunities to make the field service issue resolution workflow more efficient and effective by placing tools, automation and process where needed
Qualification
Required
Strong background in LTE and Wi-Fi networking
Experience with software coding or scripting
Ability to troubleshoot technical issues with real-time systems and cloud-connected platforms
Experience in monitoring and supporting IoT cloud connectivity
Skills in designing and building secure remote access mechanisms
Knowledge of firewall/routing management for access points
Ability to interact with IoT telecommunication service providers and hardware vendors
Experience in detecting and mitigating data overages
Ability to develop solutions to improve performance in poor LTE signal coverage or Wi-Fi network congestion
Experience in recommending and qualifying software/firmware/configuration updates for routers
Skills in developing optimized configuration and firewall settings
Ability to coordinate with other teams to develop rollout plans
Experience in troubleshooting IoT connectivity problems to root cause
Ability to collaborate with customers and teams on solutions for unique network challenges
Skills in identifying performance trends for continuous improvement
Ability to understand communication processes between products and the cloud
Skills in strengthening connectivity between systems and peripheral devices
Experience in using critical thinking, log parsing, logical reasoning, and diagnostics tools
Ability to communicate effectively with Technical Support, Field Service, Software Engineers, and Hardware Engineers
Ability to recognize and exploit opportunities for workflow efficiency
Benefits
Equity as part of your total compensation package
Medical, dental, and vision insurance
Health Savings Account (HSA)
A 401(k) plan (and 2% company match)
Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
Quarterly stipend for perks and benefits that matter most to you
Tuition reimbursement to support your ongoing learning and development
Subscription to Calm
Company
Evolv Technology
Evolv Technology an AI-enabled touchless security screening system that uses digital sensors and artificial intelligence to detect threats.
Founded in 2013
201-500 employees
H1B Sponsorship
Evolv Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$548.32MKey Investors
MidCap FinancialSilicon Valley BankStanley Ventures
2025-07-30Post Ipo Debt· $75M
2022-12-21Post Ipo Debt· $75M
2021-12-27Convertible Note
Leadership Team
John Kedzierski
Chief Executive Officer, President, and Director
Anil Chitkara
Co-Founder, Chief Growth Officer
Recent News
2025-11-14
2025-11-07
Company data provided by crunchbase