BSH Home Appliances Corporation - North America · 7 hours ago
Consumer Scientist II
BSH Home Appliances Corporation is a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador. They are seeking a Consumer Scientist II to assist in the operations of the Application Lab, lead lab technicians, and collaborate with engineers to enhance cooking performance and consumer experience.
Consumer Goods
Responsibilities
Assists, performs and directs operations of the Application Lab
Leading and coaching lab technicians through daily testing, defining and organizing test schedules, assuring that test procedures and results are documented and interpreting results as required for engineering or marketing understanding
Collaborating with engineers to provide design input based on testing to maximize cooking performance and the overall consumer experience
Establish lab test plans, prepare test requests, with required documentation, for work in application lab, conduct required testing and prepare and report the final results and conclusions
Conducts performance testing of cooking products, analyzes test data, and writes comprehensive reports while developing products and competitive benchmark tests
Monitors documentation of test units and test results
Develops cooking profile parameters (PID and 2 point) and monitors validation of developed profiles
Determines convection baffle designs based on air flow patterns
Writes requirements during project planning cycles
Contributes to design and use of oven accessories
Provides feedback to relevant teams concerning overall user experience
Use various types of equipment (thermocouples, digital scales, data acquisition programs, LabView, National Instruments, pH meters, water activity meter, gas flow meters, color measurement systems, microwave leakage detector) to evaluate product function
Participates on Product Development Core Teams
Collaborates with international engineering teams to implement global development goals
Support production with on-line troubleshooting and de-bugging during pilot and after release to production
Supports technical service in determining various causes & fixes of problems reported from the field
Debug issues and determine root cause failure analysis
Assists in training and onboarding of new hires
Work with others in projects/design reviews using experience and knowledge gained
Presents testing data to global colleagues and participates on specialized global teams (i.e. Gas Network)
Writes test procedures, data collection sheets and test protocol
Performs work with high degree of latitude
Serves as a mentor/coach for lab technicians
Performs all other duties as assigned
Qualification
Required
Four-Year College – Consumer Science, Food Science or other Culinary/Sciences related field – Required
3-5 Years Experience – Home appliance or food industry – Required
Preferred
5-7 Years Experience – Home appliance or food industry – Preferred
Advanced understanding of Proportional-Integral-Derivative (PID) Control
Advanced understanding of Engineering: System Dynamics and Controls
Advanced understanding of Gas Technology: BTU ratings and how to accurately rate gas burners
Advanced understanding of Air Flow: convection systems and air flow analysis
CIELAB color space evaluation and other food analysis techniques: water activity, moisture loss, and pH values
Understands visual and digital color management systems
Ability to view appliances from both technical and user-friendly mindset
Advanced knowledge of automatic cooking programs and app-based software (i.e. Home Connect)
Excellent knowledge of MS Office Tools: Excel, Word, Teams, Outlook, PowerPoint, etc
Advanced knowledge to set-up and use various lab tools (thermocouples, digital scales, data acquisition programs, LabView, National Instruments, pH meters, water activity meter, gas flow meters, color measurement systems, microwave leakage detector)
Advanced knowledge and experience of impacts product modifications and the impact to cooking performance. Ability to determine testing needed based on changes to appliances
Experience with data analytics ranging from basic statistics to dynamic data sets
Strong presentation, organizational and communication skills; understanding target audience
Ability to handle confidential information relating to strengths and weaknesses of product performance, and product development plans and schedules
Dependable with the ability to work with little supervision and as part of a team
Exhibits professional behavior including positive attitude, sense of urgency, independent judgment, teamwork, creative thinking and personal integrity to achieve department/corporate goals and objectives
Leadership fundamentals to serve as a mentor/coach for lab technicians
Agile approach to multiple projects and task prioritization
Ability to create and lead small teams within projects
Benefits
Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
Wellness Plan that allows participating employees to earn lower medical care premiums.
401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and also includes an annual employer-funded profit sharing contribution dependent on company profitability.
Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
Unlimited paid vacation for all Director and above level positions.
The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
40 hours of paid personal leave (Production Line).
12 days of paid holidays per year (max 8 hours paid per day).
Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Company
BSH Home Appliances Corporation - North America
A Bosch Group company, BSH Home Appliances Corporation produces and markets small and major home appliances that are known across North America for their high-quality and superior innovation.