StepStone Hospitality · 2 months ago
Chief Engineer/Residence Inn St. Louis Downtown
St. Louis,MO,US
Full-time
Onsite
Director/ExecutiveStepStone Hospitality is seeking a Chief Engineer for their Residence Inn in St. Louis Downtown. The role involves supervising maintenance operations, ensuring project completion, and maintaining high standards of guest service while managing the hotel's maintenance team.
Hospitality
Responsibilities
Supervise maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc
Supervise assigned associates including hiring, termination, discipline, development, and evaluations
Ensure all projects are completed on time and according to specifications
Work closely with other departments to ensure coordination of activities
Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date
Meet with architects to discuss blueprints, contact contractors to submit bids for new construction, and meet with construction supervisors to discuss different phases of work
Develop and maintain an ongoing preventive maintenance program
Maintain standards of quality guest service
Achieve budgeted revenues and expenses and maximize profitability related to the guest services department
Participate in the preparation of the annual hotel budget
Increase level of guest satisfaction by delivery of an exceptional product through employee development
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
Ability to assist with the design and preparation of statistical reports and presentations as needed
Ability to accurately report information
Ability to scrupulously follow all StepStone and hotel policies and procedures
Attend required meetings
Qualification
Required
Supervise maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc
Supervise assigned associates including hiring, termination, discipline, development, and evaluations
Ensure all projects are completed on time and according to specifications
Work closely with other departments to ensure coordination of activities
Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date
Meet with architects to discuss blueprints, contact contractors to submit bids for new construction, and meet with construction supervisors to discuss different phases of work
Develop and maintain an ongoing preventive maintenance program
Maintain standards of quality guest service
Achieve budgeted revenues and expenses and maximize profitability related to the guest services department
Participate in the preparation of the annual hotel budget
Increase level of guest satisfaction by delivery of an exceptional product through employee development
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
Ability to assist with the design and preparation of statistical reports and presentations as needed
Ability to accurately report information
Ability to scrupulously follow all StepStone and hotel policies and procedures
Attend required meetings
Ability to accurately use various office and accounting software
Must have a comprehensive knowledge of all hotel departments and functions
Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations
HVAC EPA certification
Must have exceptional mathematical and computer skills
High school education and/or technical school and relevant training and experience required
Ability to timely obtain any required licenses or certificates
CPR training required
Preferred
Additional education preferred
First aid training preferred
Additional language ability preferred
Occasional travel required
Company
StepStone Hospitality
StepStone Hospitality specializes in management for full service hotel and restaurant operations.
Founded in 2009Providence, Rhode Island, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Blair Wills
President/CEO
Thomas Russo
Chief Executive Officer and Managing Partner
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