Beckman Coulter Diagnostics · 4 hours ago
IT Site Lead - Onsite - San Jose
San Jose, CA
Full-time
Onsite
Mid Level
$90K/yr - $120K/yr
4+ years expBeckman Coulter Diagnostics is a global leader in clinical diagnostics, dedicated to improving patient health through innovative diagnostic solutions. The IT Site Lead will provide high-quality technical support in a Windows environment, manage ticket lifecycles, and participate in projects to enhance site support operations.
BiotechnologyHealth DiagnosticsLife ScienceManufacturing
Responsibilities
Provide high quality technical support to associates in a Windows environment, troubleshooting and resolving a variety of issues while also providing basic network and system support working with responsible colleagues to maintain the infrastructure
Manage the lifecycle of tickets (incidents, service requests, change requests) through resolution or escalation while using Daily Management to ensure that Service Level agreements and Key Performance Indicator targets are being met and constantly improved
Participate and potentially lead projects - both at the local level and regional/global level and coordinating with cross functional teams to ensure project objectives are met
Qualification
Required
A BA/BS degree is preferred in IT, MIS, or similar field. Alternative degree with certifications/experience will be considered
4+ years of experience working in an IT department or providing IT Services in a Windows environment (Windows 10/11, Windows Server, MS Office, basic networking knowledge, etc.)
Strong interpersonal communications skills and the ability to interact with non-technical users, ability to work independently and as part of a team in a fast-paced environment
Ability to prioritize work effectively, as well as to organize work and track progress. Must be dedicated to achieving goals and meeting commitment dates
Must have reliable transportation to the assigned office to be on time for their shift as well as on call duties as necessary
Ability to travel
Must have a valid driver's license with an acceptable driving record
Ability to lift, move or carry equipment up to 40lb, any other physical requirements
Preferred
Highly regulated industries (Medical, Banking, etc.)
Lean Manufacturing, Agile methodologies, and project management
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Beckman Coulter Diagnostics
A global leader in advanced diagnostics, Beckman Coulter has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 80 years.
10001+ employees
H1B Sponsorship
Beckman Coulter Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (27)
2023 (27)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
unknown2011-02-07Acquired
Leadership Team
Ruth Lyons
VP North America Marketing
Recent News
2025-12-18
2025-12-17
Company data provided by crunchbase