Sr. Director, Agentic Talent Management & Performance Systems jobs in United States
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Salesforce · 9 hours ago

Sr. Director, Agentic Talent Management & Performance Systems

Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. They are seeking a Senior Director to architect the future of talent and performance management in an AI-first enterprise, blending expertise in global talent strategy with a product and systems mindset to enhance employee and manager experiences.

Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Define and Architect the Talent Operating System: Own the multi-year vision and roadmap for a simplified enterprise performance management (V2MOM/goal setting, check-ins, feedback, evaluations), promotions, and talent review programs, ensuring they drive a culture of high performance and readiness for the future of work
Establish Ethical and Programmatic Guardrails: Serve as the talent steward for responsible AI. Define the Human-in-the-Loop requirements for all high-stakes talent decisions and specify the auditability criteria to ensure transparency, fairness, and compliance in agentic outputs
Architect the AI-Fluency Competency Model: Define, embed, and own the behavioral standards and technical competencies for AI fluency across the workforce (e.g., responsible use, prompt engineering). Ensure AI skill definitions and measurement are psychometrically sound and tied to career progression
Set the Metrics Architecture: Define the foundational metrics (inputs → behaviors → outcomes) to ensure clear performance expectations and data-informed decisions
Own the Talent Platform Roadmap: Serve as the business owner for the Talent & Performance platform (roadmap, backlog, and release criteria), leading discovery, pilots, and scaling
Design the Agentic Experience: Design the content, tone, and ethical rules for all agent-led "next best actions" and coaching prompts. Deliver radically simplified cycles (goals, check-ins, feedback) with embedded, developmental coaching from agents
Partner for Data Consolidation: Partner with Tech, Product, and Operations to define the canonical employee/talent data model (skills graph, goals, outcomes, feedback, agentic telemetry) and ensure data is integrated and governed across all core systems (HRIS, performance, productivity)
Drive Outcome Linkage: Design systems that automatically surface performance evidence and outcomes, demonstrating a clear connection between work activity and impact
Lead, mentor, and inspire a high-performing team of talent program leads. Act as a strategic partner to executive leadership, HR Business Partners, and cross-functional teams (e.g., Legal, Security)
Lead company-wide change management and enablement with clear communications, manager training, and executive storytelling to ensure high adoption and trust in the new agentic performance system
Drive accountability and excellence across the program lifecycle, proactively identifying and resolving operational complexity

Qualification

Talent ManagementProduct MindsetAI FluencyData AnalyticsBehavioral ScienceEnterprise SystemsLeadership ExperienceChange ManagementCollaborationMentoring

Required

10+ years of experience in a leadership role, with a focus on enterprise talent and performance management programs within a global, tech-forward organization (e.g., big tech or tech industry)
Deep Talent Management Grounding: Proven track record of designing, launching, and scaling high-impact programs across performance management, talent reviews, promotions, and skills-based strategies
Mandatory Product/Systems Mindset: Demonstrated success in building, owning, or significantly overhauling an enterprise talent/performance system with a strong product approach (shipped measurable releases, managed a backlog)
AI/Agentic Fluency: Practical experience defining business requirements for deploying LLM-powered workflows, agents/copilots, or decision support in HR/talent contexts
Data Storyteller: Expert in using people analytics and telemetry to measure program health, adoption, business impact, and build persuasive business cases for investment
Proven success in managing and mentoring a high-performing team and influencing a diverse range of stakeholders, including executive audiences
Bachelor's or Master's degree in Industrial/Organizational Psychology, Organizational Development, HR, Business, or a related field—or equivalent practical experience

Preferred

Advanced degree in Org Psych, I/O, People Analytics, or MBA is highly desirable

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

Company

Salesforce

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Salesforce is a cloud-based software company that provides customer relationship management software and applications.

H1B Sponsorship

Salesforce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)

Funding

Current Stage
Public Company
Total Funding
$65.38M
Key Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M

Leadership Team

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Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
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Marc Benioff
Chair & CEO
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Company data provided by crunchbase