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Aurora Health Care · 1 month ago

Automations Systems Technicians

Menomonee Falls, WI

Full-time

Onsite

Mid Level

$30/hr - $46/hr

3+ years exp

Aurora Health Care is seeking an Automations Systems Technician to enhance clinical and business processes through analysis and improvement. The role involves developing test plans, facilitating software transitions, and providing training to users on system functionalities.

Health Care

H1B Sponsor Likely

Responsibilities

Identifies, maps, measures, analyzes and improves clinical and business processes, problems and requirements for assigned application(s). Performs current and future workflow analysis and maps out critical business processes using industry standards and best practices

Develops test plans, tests cases, and test scripts to validate performance of clinical/business functions. Conducts effective unit, integration, and end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes

Facilitates clinical/business practice processes which result in successful software transitions and system utilization. Identifies and analyzes opportunities for application product development, optimization and technical improvements/changes that foster streamlined and integrated workflows

In collaboration with information technology, translates user requirements into functional design specifications and reviews with users to insure accuracy. Ensures accurate data maintenance and reviews the technological impact of business requirements

Develops and maintains process documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes change and quality control documentation using department standards

Reviews data integrity and audits reports to identify/resolve potential issues, and analyzes opportunities for system process improvements and/or product development. Collaborates with information technology to implements changes. Performs data analysis to support data requirements and initiatives

Develops end user training/education modules, and delivers training on system capabilities/functionalities as appropriate to the product or application, and related systems. Assists users in using the full functionality of the application(s) and process flow. Evaluates training effectiveness, maintains and updates training curriculum as needed

Consults with providers, leadership, physicians, and other clinicians to identify problems and resolutions related to equipment, applications, and functionality

Provides input into project timelines. Ensures projects are completed successfully within deadlines

Qualification

Business process mappingAcceptance testingData analysisUser trainingMicrosoft Office SuiteProject managementProblem resolution skillsChange management understandingCommunication skillsOrganizational skills

Required

Consults with providers, leadership, physicians, and other clinicians to identify problems and resolutions related to equipment, applications, and functionality

Provides input into project timelines. Ensures projects are completed successfully within deadlines

Bachelor's Degree (or equivalent knowledge) in Business Management

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field

Typically requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation with experience in the specific function/area supported

For HIM/HB Support Analysts: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) issued by the American Health Information Management Association (AHIMA)

For PB Support Analysts: Certified Professional Coder (CPC) issued by American Academy of Professional Coders (AAPC)

Experience with application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user training/education

Project management experience with ability to use project management software

Necessary analytical skills to make sound recommendations based on data analysis, and clinical user needs, assuring maximum productivity, and continuous process improvement

Ability to balance multiple tasks, be detail and results oriented, set appropriate priorities and accomplish assignments in a thorough and timely fashion

Strong organizational, problem and issue resolution skills. Ability to gather and organize data

Strong communication skills

Intermediate computer skills including experience in using the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and experience with large scale automated systems

Understanding of change management practices and procedures

Exposed to normal office environment

Job may require travel, therefore, may be exposed to road and weather hazards

Must be able to lift up to 40 lbs. occasionally

Sits the majority of the workday, but also may lift, reach, and bend throughout the day

Operates all equipment necessary to perform the job

Company

Aurora Health Care

At Aurora Health Care, helping people live well is what drives us – it’s our purpose and what we do every day.

Founded in 1984

Milwaukee, Wisconsin, USA

10001+ employees

http://aurorahealthcare.org

H1B Sponsorship

Aurora Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)