Apply on Employer Site

BlinkRx · 1 day ago

HUB Relations Coordinator (Chesterfield)

Chesterfield, MO

Full-time

Onsite

New Grad, Entry Level

Blink Health is a rapidly growing healthcare technology company focused on making prescriptions accessible and affordable. The HUB Relations Coordinator will be responsible for patient outreach, benefits coordination, and providing patient care while collaborating with various teams to ensure compliance and support for pharma programs.

AppsE-CommerceHealth CareOnline PortalsPharmaceutical

Responsibilities

Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery

Provide patient care to accurately support pharma programs and triage to a pharmacist when required

Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers

Document all call information and data discovery according to operating procedures

Utilize proper escalation channels to meet patient needs & resolve open issues

Research required information using available resources

Maintain confidentiality of patient and proprietary information

Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws

Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

Qualification

Customer service experienceTechnical aptitudeVerbal communicationWritten communicationAnalytical abilityOperational focusPatient care passionTeam collaboration