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Salesforce · 1 day ago

Missionforce - Deployment Strategist, Public Sector

Washington, DC

Full-time

Hybrid

Senior Level

5+ years exp

Salesforce is the #1 AI CRM, where ambition meets action and innovation drives success. They are seeking a Deployment Strategist to lead the strategic implementation of Salesforce solutions for mission-critical work across the U.S. Department of Defense and Intelligence Community, focusing on solutioning, oversight, and customer relationship management.

Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead the analysis and strategic design of Salesforce solutions for our U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations customers, leveraging Data Cloud, Flows, and Salesforce APIs

Provide comprehensive oversight for the successful deployment of Salesforce solutions, ensuring seamless integration with existing customer infrastructure

Serve as the primary front-facing contact for Salesforce deployments, building and nurturing strong, trust-based relationships with high-level government personnel and key customer stakeholders

Help the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management

Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams

Embed deeply with client teams in classified and unclassified environments to truly grasp their operational challenges and strategic goals

Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences

Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents

Serve as a vital feedback loop between customers and internal product/engineering teams

Lead discussions around AI strategy and roadmapping for customers

Qualification

Salesforce platform knowledgeAI/LLM deployment experienceStrategic solutioningExecutive relationship managementProgram managementConversation designOrganizational readinessSalesforce certificationsAnalytical skillsEntrepreneurial spiritCollaboration skillsCommunication skills

Required

5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects

Understanding of the Salesforce platform and ecosystem

Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management

Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach

Demonstrated entrepreneurial spirit, a 'get-things-done' attitude, and a relentless focus on fast delivery and measurable customer impact

Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements

Proven experience managing executive customer relationships in a strategic advisory or consulting role

Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering

Experience working in or adjacent to secure environments

Ability to travel 25-50% of the time, as needed to customer sites

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role

Eligible for a US Security Clearance