Process Specialist, Value Added Services jobs in United States
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Self Bill Pro · 1 month ago

Process Specialist, Value Added Services

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

Self Bill Pro is a rapidly growing startup dedicated to solving challenges in the employee benefits ecosystem through tech-enabled services. The Process Specialist will support and enhance multiple service offerings, ensure compliance, and drive process improvements in a collaborative environment.

BillingFinanceSoftware

Responsibilities

Administer and support assigned Value Added Services including EOI Verifications, Retiree Direct Billing, and additional tasks including File Distribution and Personalized Communication creation
Interact with external stakeholders/clients on service output and inquiries
Assist in the creation/enhancement of formalized documentation and procedure creation of existing services
Conduct regular audits to verify accuracy, maintain data integrity, and ensure compliance with quality standards
As a Subject Matter Expert, identify and recommend process improvements to increase efficiency and service effectiveness
Collaborate with internal stakeholders and product team on suggested enhancements and process improvements

Qualification

Technical aptitudeAttention to detailCommunication skillsCollaboration skillsHR tech experienceEmployee benefits knowledgeInsurance industry experienceExcel proficiencyAudit managementSelf-motivatedAdaptability

Required

Strong technical aptitude; you are skilled at making complex solutions and processes feel simple and intuitive
Excellent communication, relationship-building, and collaboration skills
Strong attention to detail and ability to maintain accuracy across high-volume, repetitive tasks
Self-motivated, adaptable, and comfortable working in a fast-paced startup environment

Preferred

Knowledgebase in file transfer, desktop excel applications, and previous experience in managing audits
Experience in HR tech, employee benefits, or insurance industry
Bachelor's degree in business, Computer Science, Engineering, or a related field is preferred

Company

Self Bill Pro

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Self Bill Pro is an Insurance and Employee Benefit firm that makes sure to provide accurate, comprehensive, and timely self-bills.
dateFounded in 2023
location
Ambler, Pennsylvania, USA
people-size11-50 employees
web-link
https://www.selfbillpro.com/

Funding

Current Stage
Early Stage
Total Funding
$3.65M
2025-10-14Seed· $2.6M
2024-04-23Seed· $1.05M

Leadership Team

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Josh Winigrad
Founder
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Company data provided by crunchbase