Senior Business Systems Analyst (REMOTE OR MA BASED) jobs in United States
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The Hanover Insurance Group · 2 days ago

Senior Business Systems Analyst (REMOTE OR MA BASED)

The Hanover Insurance Group has been dedicated to delivering on promises for over 170 years. They are seeking a Senior Business Systems Analyst to serve as a primary contact for system-related inquiries and to perform business analysis tasks that integrate technology with business processes.

Insurance
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Responsibilities

Collaborate with business partners to understand business requirements and establish solutions
Partner with the IT BAs and technical teams, such as architects, software developers and QA analysts to understand and define system goals/capabilities; develops business and technical requirements in alignment with the system goals/capabilities across multiple platforms with increasing strategic depth of knowledge
Has responsibility for creating and may lead a team in creation of business and/or technical requirements, rules and processes using various techniques, such as user interface design, and prototyping, data modeling, and solution configuration techniques
Works independently and actively mentors other team members on the following activities: Understanding system interdependencies and evaluates impact with project teams during all phases of a project Building standards, processes and procedures, and guidelines for project team members
May lead technical groups in revising logic for performance efficiency
May lead system and user acceptance testing efforts

Qualification

Business analysis techniquesData management activitiesDatabase understandingPega Platform KnowledgeCross functional teamworkMentoring othersAdaptability to new technologiesCommunication skillsDetail oriented

Required

Bachelor's degree in related field, such as information technology, computer science
Requires 5+ years of relevant work experience
Experience identifying and defining business/technical requirements and processes using business analysis techniques that are appropriate and effective based on the size and complexity of a project
Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen)
Ability to work effectively with cross functional teams
Applies operational level thinking when developing business solutions
Experience with multiple types of the following data management activities Data mapping, Data modeling, Data queries and Analysis Data Profiling, Data Integration Defining business/transformation rules in support of Data Migration
Experience in understanding database types and the associated components Stored Procedures Stored Functions Packages Triggers
Proven ability to mentor others
Displays proficiency in at least one of the specialization areas (Functional, Data, Decision, UX, and Business Rules)
Advanced core BSA skills: Good communication skills (oral and written)
Good interpersonal skills, good facilitation, negotiation and consensus building skills
Detail oriented and committed to a high level of accuracy
Adapts quickly to new technologies and changing business requirements
Ability to quickly troubleshoot problems that may arise in work products
Willingness and ability to change business functions on an as needed basis
Willingness to “own” an issue and follow through effectively until said issue is resolved

Preferred

Pega Platform Knowledge
Understanding of Pega's case lifecycle, data modeling, decision rules, and user interface capabilities
Familiarity with Pega terminology (e.g., work objects, flows, stages, rulesets)
Ability to translate business requirements into Pega-specific features
Participation in UAT and validation of Pega applications against business requirements

Benefits

Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)

Company

The Hanover Insurance Group

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The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.

Funding

Current Stage
Public Company
Total Funding
$500M
2025-08-19Post Ipo Debt· $500M
1995-10-20IPO

Leadership Team

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Mark Coderre
Vice President, Deputy CISO
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Kate B. Williams
President, E&S
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Company data provided by crunchbase