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Tyler Technologies · 1 day ago

Lead Compliance and Risk Coordinator

Indianapolis, IN

Full-time

Hybrid

Senior Level

5+ years exp

Tyler Technologies is seeking a seasoned and detail-oriented Lead Compliance & Risk Coordinator to lead the oversight of our payments systems, ensuring robust internal controls, regulatory compliance, and proactive fraud detection and prevention. This role is critical in overseeing enterprise-wide payment risk, supporting audits, and maintaining the integrity and security of all payment-related operations.

GovTechInformation ServicesSoftware

Responsibilities

Ensure company-wide compliance with applicable payment regulations (e.g. NACHA, AML, BSA, OFAC, KYC, MTL/ADTL)

Develop, implement, and monitor policies and procedures that ensure ongoing compliance with regulatory and card network requirements

Serve as a key liaison with regulatory bodies, payment networks, and financial partners

Identify, assess, and mitigate risks associated with payment processing, money movement, and third-party service providers

Lead the response and remediation efforts for payment-related incidents and breaches

Develop and maintain a compliance and risk dashboard with key identifiers to ensure compliance with card brand regulations and industry standards (e.g. chargeback ratios, return ratios, etc.)

Design and manage anti-fraud strategies, tools, and controls to detect and prevent fraudulent activity. Maintain and enhance current Fraud Standardization practices and policies

Collaborate with the reporting, strategy and development teams to enhance real-time fraud monitoring

Analyze trends and generate actionable insights from fraud data to improve defenses

Oversee monthly, quarterly and annual payment process audits, both internal and external, ensuring timely and accurate responses to audit requests

Maintain up-to-date documentation of payment-related processes and controls (e.g., SOX 404, third-party SOC documents, internal audit frameworks, third party due diligence requests, etc.)

Oversee and maintain internal system controls (service enablement, user provisioning, bank setups, etc.)

Evaluate and enhance the design and effectiveness of internal controls over all financial transactions and payment systems

Oversee and maintain Money Transmission License (MTL) dashboard and reporting

Lead a team of three compliance and risk specialists

Partner with Legal, Finance, Product, Infrastructure, Development, and Customer Support to integrate risk and compliance considerations into existing and new product and service offerings

Provide training and education on payment risk and compliance best practices across the organization

Qualification

Payments complianceRisk managementFraud detectionPayments systems knowledgeInternal control frameworksProfessional certificationsAnalytical mindsetManage prioritiesHigh integrityCommunication skills