Elite Clinical Network · 11 hours ago
Receptionist
Chandler, AZ
Full-time
Onsite
New Grad, Entry LevelElite Clinical Network is seeking a dedicated and organized Entry Level Receptionist to serve as the first point of contact for patients, physicians, and staff. This role involves answering calls, scheduling appointments, and ensuring smooth operations in a busy clinical trial setting.
Consumer SoftwareHealth CareMarket ResearchPharmaceutical
Responsibilities
Answer clinic phones, monitor call queues, and direct calls to appropriate team members in a timely manner
Familiarize yourself with current clinical trials to accurately inform patients about study details (compensation, doctor visits, lab results, study medication)
Schedule and reschedule patient appointments based on availability and written protocols, ensuring patient preferences are accommodated
Register new patients, answer their questions, and direct them to appropriate clinical staff when necessary
Perform computer data entry related to patient registration, scheduling, and other assigned programs
Maintain a clean and welcoming reception area and lobby for patients and visitors
Assist with general office duties, including distributing mail, faxes, and other administrative tasks as needed
Support the Clinic Supervisor with additional duties and responsibilities as required
Qualification
Required
High school diploma or equivalent
Excellent customer service skills with a professional and friendly demeanor
Strong organizational and multitasking abilities with the ability to prioritize tasks effectively
Ability to work under pressure while maintaining a positive attitude and flexibility
Strong problem-solving and communication skills
Ability to work independently with minimal supervision while using professional judgment and diplomacy
Capable of working well in a team-oriented environment, collaborating with a variety of professionals
Preferred
Knowledge of medical terminology preferred
Experience in medical office administration or similar environments preferred
Strong verbal and written communication skills
Must be able to adapt to changing circumstances and assist in various aspects of the clinic's operations
Ability to present information clearly and professionally to staff, patients, and other stakeholders
Company
Elite Clinical Network
Elite Clinical Network operates pharmaceutical research sites and provides physician specialties as well as a candidate database.
Founded in 1996
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$200MKey Investors
MGG Investment Group
2023-09-08Debt Financing· $200M
Recent News
Elite Clinical Network
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2024-12-02
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