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Porch Group · 11 hours ago

Billing and Revenue Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$110K/yr - $135K/yr

8+ years exp

Porch Group is a leading vertical software and insurance platform seeking a Billing and Revenue Manager to enhance business operations with a focus on accurate revenue recognition and customer-level cash reporting. The role involves collaborating with the accounting team, overseeing billing processes, and developing strategies for improving collections and financial performance insights.

Home ImprovementHome ServicesInformation TechnologyInternetSoftware

Hiring Manager

Nate Haupt

Responsibilities

Evaluate and improve where possible, all transactions managed within the system, as well as any manual process off-line to ensure compliance and adjust as necessary

Collaborate with the accounting department on revenue recognition to ensure accurate financial reporting for existing and new processes

Oversee the billing process, ensuring all invoices are accurate and sent out on time

Document and adhere to billing and revenue collections processes, identifying and addressing gaps to ensure consistency and efficiency

Develop process maps and ensure all transaction types (including payments, declines, chargebacks, disputes, delinquency etc.) have customer-level data that ties back to specific policy numbers

Develop and implement strategies to improve the collection of outstanding payments

Identify billing issues at the customer level and implement processes to address them, such as handling delinquencies for specific charges while maintaining regular billing for others

Drive down banking and merchant process fees through optimization activities

Work strategically with merchant processors and build APIs where appropriate to provide real-time access and control

Train and support the billing team to achieve departmental goals

Monitor accounts receivable and ensure timely follow-up on overdue accounts

Support integration of billing systems with 3rd-Party partners as needed

Communicate with customers to resolve billing discrepancies and payment issues

Prepare and present regular reports on billing and collection activities

Collaborate with other departments to streamline billing and collection processes

Collaborate with the Marketing team to develop and refine process flows for campaigns related to billing and collections

Ensure compliance with state and federal collection laws and regulations

Qualification

Revenue RecognitionBilling Operations ManagementData Analysis & ReportingBilling Systems & ERP ToolsProcess ImprovementStakeholder CommunicationCompliance & Audit ReadinessWarranty-Specific KnowledgeManagement of Subscription BusinessesIntegration Management

Required

8-12 years in finance, billing, or revenue operations

Preferably 1–2 years in a warranty, insurance, or subscription-based business

Proven track record in managing billing operations and revenue recognition

Comfortable presenting to senior leadership and influencing decisions

College degree or commensurate experience

Ability to manage integrations between CRM, billing, and accounting systems

Data Analysis & Reporting

Management of subscription based businesses

Ability to manage integrations between CRM, billing, and accounting systems

Data Analysis & Reporting

Revenue Recognition & Accounting Principles

Billing Systems & ERP Tools (Netsuite experience preferred)

Stakeholder Communication

Process Improvement

Compliance & Audit Readiness

Preferred

Warranty-Specific Knowledge a plus

Benefits

Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.

Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.

We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.

We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits.

We also offer Voluntary Life and AD&D plans.

Both traditional and Roth 401(k) plans are available with a discretionary employer match.

Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.

LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.