Agiliti · 2 months ago
Cryotherapy Specialist
Totowa - District site
Full-time
Hybrid
Mid Level
$35.80/hr - $60.89/hr
3+ years expAgiliti is a healthcare company seeking a Cryotherapy Specialist to support operations and quality teams in training technicians for cryotherapy procedures. The role involves providing product in-services, assisting sales, and participating in hands-on support during cryotherapy treatments.
Health Care
Responsibilities
Provides case support during proctored and non-proctored "Solo" cases
Provides hands-on equipment training and orientation, as needed
Able to provide Cryo manufacturer trained physicians one-on-one support during Cryotherapy treatments
Has completed Cryo Manufacturer’s training and maintains any manufacturer required continuing education to Provides equipment and technical support during cryotherapy case/procedures
Works with physician and staff with the objective to gain competence in self-operation of Hospital owned / custodial equipment
Coordinates case support coverage with operations personnel
Completes and processes all procedure related paperwork to include, but not limited to, treatment records, invoices, billing logs and expense statements
Maintains all procedure related paperwork, databases, and files per company policy
Reports all customer complaints to appropriate manager and service department
Ensures physicians and staff have the most current information available
When appropriate, coordinate with technicians and operations that necessary equipment will be on hand
Provides support for Sales Support Team
Assists in helping to answer clinical questions from customers
Participates as part of the team to work the transition plan with a new IDN or system - attending on site meetings, coordinating in-service education with staff
Processes all surgical case paperwork in a timely and accurate manner, and all other company policies
Ensures that all charges represented on case paperwork, to customers, are accurate, and in accordance with the current price listing fees provided by Agiliti
Ensures that Agiliti is kept appraised, in writing, of additional equipment/fiber/accessories needed to perform the duties as assigned
Notifies Agiliti offices of all equipment faults immediately after occurrence, maintaining a record of all faults on designated electronic forms
Notifies Quality Assurance Dept. of all incidences in the field and provides a detailed written account using the appropriate electronic documentation
Maintains operational readiness of Cryotherapy instruments, equipment, supplies, and any inventory in Employee's possession or other individual warehouse
Follows trends in Cryotherapy technology and related techniques through continued education, attending meetings and in-services when required
Always maintains a courteous and professional relationship with physicians, operating room staff, and hospital personnel in both appearance and behavior
Checks email and voice mail per company policy (i.e., frequently, beginning, throughout, and end of the day) to ensure proper flow of communication
Completes all necessary documentation for completion of procedure along with timely submission
Qualification
Required
Minimum of 3-5 years of experience with ultrasound and cryotherapy equipment account management
Travel up to 75% (>4 days per week in customer site)
Extensive overnight travel may be required depending on business needs
Must be able to perform all job duties in a fast-paced, complex work environment
Valid driver's license in state of assigned territory
Competent to dialogue and provide guidance to staff nurses and physicians
Experience with ultrasounds, cryotherapy and other technological advances related to tumor related cancer treatment (may include but not limited to; bone, liver, kidney, lung, prostate)
Demonstrated commitment to customer service
Strong communication and presentation skills
Ability to sit, stand, lift, bend and stoop numerous times throughout the day
A willingness to be flexible in work schedule to meet customer needs
Proficient computer skills in MS Office Suite and CRM tool
Desire to advance career through leadership, management, and training opportunities
Demonstrates participation as team member or leader to achieve team objective
May require considerable walking, standing, lifting of up to 25 lbs
There can be a risk of occupational electrical and radiation exposure
Monitoring and reporting of radiation dosimeters and adherence to all site and/or company safety policies
Starting and ending times of workdays will vary according to business needs
Position may be office or home-office based
Benefits
Health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Tuition Reimbursement
Daily Pay program
Employee Assistance Program
Wellness programs
Company
Agiliti
Agiliti is a provider of health care technology management and service solutions to the health care industry.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-02-26Acquired
2021-04-22IPO
Leadership Team
Tom Boehning
Chief Executive Officer and Board Member
Tom Leonard
CEO and Board Member
Recent News
Medical Xpress - latest medical and health news stories
2025-10-02
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