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Emerson Collective · 1 month ago

Summer Intern, Technology: CRM Products

New York, NY

Internship

Onsite

Intern

$25/hr - $25/hr

Start in 2026 Summer

Emerson Collective is a company of investors, changemakers, and creative thinkers working to make a lasting mark on the world. They are seeking a CRM Product intern to help develop and optimize their Salesforce CRM and related tools, providing hands-on experience in digital product development and user-centered strategy.

Customer ServiceNon ProfitSocial

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Partner with the Senior Product Manager, CRM to manage the product backlog, triage incoming requests, and ensure clarity of priorities

Conduct user research and stakeholder interviews to gather requirements and identify pain points

Draft and refine user stories, acceptance criteria, and process documentation for upcoming Salesforce/CRM features and enhancements

Collaborate with Admins and Developers to test new functionality and document outcomes

Analyze usage data and create dashboards or reports to measure product impact

Support sprint planning meetings, stand-ups, and retrospectives as part of Agile development practices

Help maintain internal documentation on product features, workflows, and best practices

Contribute to strategic initiatives such as roadmap planning, release notes, or user enablement resources

Qualification

SalesforceProduct managementUser experience designAgile/Scrum methodologiesAnalytical skillsCommunication skillsProblem-solving skillsCollaboration skillsTime managementDocumentation skills

Required

Rising undergraduate sophomore, junior, or senior, with a demonstrated interest in product management, user experience design, or systems thinking

Strong analytical and problem-solving skills; comfortable interpreting data and user feedback

Excellent written and verbal communication skills, including documentation and stakeholder interaction

Experience with project or task management tools (e.g., Asana, Trello, or Jira)

Ability to work independently and manage time effectively in a fast-paced environment

Collaborative mindset with a desire to learn and contribute meaningfully to team goals

Preferred

Familiarity with Salesforce or other CRM platforms is a strong plus

Exposure to Agile/Scrum methodologies or product lifecycle concepts is a plus

Benefits

Lunch allowance

Commuter allowance

Travel and housing allowances as needed

Company

Emerson Collective

Emerson Collective strengthens schools, secures rights for immigrants, and restores relationship between humanity and nature.

Founded in 2004

Palo Alto, California, USA

201-500 employees

http://emersoncollective.com

H1B Sponsorship

Emerson Collective has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (2)