Sanofi · 11 hours ago
Associate Director PSS Workforce Analytics and Reporting
Morristown, NJ
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$147K/yr - $212K/yr
7+ years expSanofi is an R&D-driven, AI-powered biopharma company committed to improving people’s lives. The Associate Director PSS Workforce Analytics and Reporting will lead the strategy, execution, and governance of dashboards and performance reporting across the Patient Support Services organization, ensuring effective analytics and insights to drive decision-making and patient impact.
Health CareLife SciencePharmaceuticalTherapeutics
Responsibilities
Own the end-to-end dashboard lifecycle – from requirements gathering through design, data validation, deployment, and ongoing optimization
Drive alignment across stakeholders, hub, and analytics teams to ensure consistent KPIs, definitions, and reporting standards
Partner closely with case manager / patient hub operations teams to ensure dashboards accurately reflect business processes and program outcomes
Collaborate with digital and offshore analytics teams to ensure timely, accurate, and high-quality dashboard delivery
Translate business priorities into clear technical requirements, track progress, and proactively communicate status, risks, and mitigation plans
Support ad hoc analytics and reporting requests from cross-functional stakeholders, ensuring timely and accurate responses that drive business decisions
Lead the development of SLAs and metrics for operational excellence, ensuring programs are measured consistently and outcomes are actionable
Ensure transparency and stakeholder engagement through regular updates, clear documentation, and structured governance
Evaluate and enhance existing dashboards to improve usability, automation, and decision-making value
Champion best practices in visualization, data storytelling, and governance to elevate reporting across PSS
Qualification
Required
Bachelor's degree in Analytics, Business, or related field required
7+ years of experience in analytics, business intelligence, or data strategy roles within pharma, healthcare, or patient support services
Proven experience working with patient hubs, case management programs, and/or field reimbursement operations
Demonstrated success leading complex cross-functional initiatives independently, with strong accountability and follow-through
Strong understanding of data governance, KPI standardization, and dashboard development lifecycle
Experience managing offshore or cross-functional analytics teams and ensuring execution against defined timelines
Highly accountable and proactive – takes ownership of deliverables and ensures timely follow-through
Strong communicator and collaborator – keeps stakeholders informed, aligned, and engaged at all stages
Detail-oriented and quality-focused – ensures accuracy and consistency across all deliverables
Strategic and execution-driven – able to define the vision while managing the operational details
Problem-solver and self-starter – anticipates issues, acts decisively, and drives continuous improvement
Preferred
advanced degree
Proficiency with Power BI
similar BI tools (Tableau, Qlik, etc.)
Familiarity with Salesforce Health Cloud
Veeva
call center systems
other patient access data sources
Benefits
High-quality healthcare
Prevention and wellness programs
At least 14 weeks’ gender-neutral parental leave
Company
Sanofi
Sanofi is a global biopharma company focused on prescription drugs, vaccines, and treatments for chronic, rare, and infectious diseases.
10001+ employees
H1B Sponsorship
Sanofi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (68)
2023 (59)
2022 (78)
2021 (38)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$6.97BKey Investors
Blackstone Life SciencesEvotec
2025-10-28Post Ipo Debt· $3B
2025-06-17Post Ipo Debt· $1.74B
2025-03-05Post Ipo Debt· $1.59B
Leadership Team
Paul Hudson
Chief Executive Officer
Francois-Xavier Roger
Chief Financial Officer
Recent News
MarketScreener
2025-12-31
2025-12-30
Company data provided by crunchbase