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SPG - Specialty Program Group · 1 month ago

Collections Associate

Brentwood, TN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Specialty Program Group is a company focused on partnering with specialty businesses to optimize their operations. The Collections Associate will manage daily collections tasks, resolve discrepancies of aging balances, and ensure effective recovery following departmental procedures.

FinanceImpact InvestingInsuranceMarketing

H1B Sponsor Likely

Responsibilities

Process and distribute monthly statements to brokers and clients, with follow-up on outstanding balances according to established departmental procedures and deadlines

Manages outstanding invoice status and interfaces with Account Servicers on collection matters and dispute resolution

Timely completion of ImageRight tasks and processes

Provides FP&A necessary reporting to calculate aged-based write-offs

Provides ad hoc reporting and analysis

Identifies opportunities to enhance and improve systems & operations within the organization

Serves as backup for other members of collections team

Provides excellent and considerate customer service by maintaining positive effective internal and external customer relationships

Proactively coordinates with sales and senior management when necessary to accelerate the collection process

Maintains timely contact with staff, agency accounting departments, and collection agencies on receivable matters

Follows production, productivity quality, and customer-service standards

Qualification

Accounts ReceivableMicrosoft ExcelAccounting experienceAnalytical problem-solvingCustomer serviceMulti-taskingWritten communicationVerbal communicationProblem-solving

Required

High school diploma or GED equivalent required; associates degree preferred

Minimum 2 years of experience in accounting or related field

General understanding of Accounts Receivable reports

Strong written and verbal communication skills

Effectively respond to questions from managers, clients and customers

Ability to solve practical problems and deal with limited standardization

Recreate accurate timeline of events with cash reconciliation backup

Proficient knowledge of Microsoft Office, with an emphasis in Excel

Ability to review and investigate errors and inconsistencies between accounts receivable reports

Ability to multi-task, prioritize, and work independently

Able to work with minimum supervision while understanding the necessity for communicating and coordinating work efforts with other employees

Anticipate work needs and follow through with minimal direction

Proper grammar and proofreading skills

Analytical problem-solving

Ability to work well under pressure and within short deadlines

Willingness to learn and adopt new strategies

Company

SPG - Specialty Program Group

Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics.

Founded in 2015

Summit, New Jersey, USA

501-1000 employees

https://www.specialtyprogramgroup.com/

H1B Sponsorship

SPG - Specialty Program Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2022 (1)