Credit Karma · 2 hours ago
Director, Product Management
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expCredit Karma is a mission-driven company focused on championing financial progress for over 140 million members globally. The Director of Product Management will lead the Credit Cards product portfolio, defining product strategy and execution while managing a high-performing team to enhance customer experiences through AI.
CreditFinanceFinancial ServicesFinTechPersonal Finance
Responsibilities
Define and Execute Strategy: Develop and champion a compelling product vision and strategy for credit card optimization that aligns with our company's mission and business goals ensuring thoughtful integration of AI to drive core feature improvements and explore new opportunities
Lead the Product Team: Directly manage, mentor, and grow a team of talented Product Managers, fostering a culture of ownership, collaboration, and continuous improvement, and instilling an AI mindset in product development and execution
Drive Product Roadmap: Own the product roadmap from conception to launch, ensuring it is prioritized based on user needs, business impact, and technical feasibility focusing on high-leverage product investments, including those requiring partnership with Data Science
Cross-Functional Leadership: Partner closely with the Credit Cards General Manager, Engineering, Design, Business Development, Marketing, Data Science/AI teams, and Legal/Compliance teams to deliver seamless and compliant user experiences
Market & User Research: Stay on top of market trends, competitive analysis, and user feedback to identify new opportunities and inform product decisions including evaluating how the latest AI advancements can solve customer problems at scale
Measure & Optimize: Define and analyze key product metrics to measure success, inform future iterations, and drive adoption and engagement utilizing data, experimentation, and performance metrics to optimize product outcomes
Communicate & Influence: Act as the voice of the customer and the product, effectively communicating product updates, performance, and strategic direction to senior leadership and stakeholders across the Intuit company
Qualification
Required
At least 10+ years of experience in product management
Minimum of 5 years in a leadership role managing other Product Managers
Deep understanding of the consumer financial technology space, ideally with an emphasis on engagement and/or marketplace experiences
Demonstrated history of strategically leveraging AI/ML capabilities to unlock significant business or customer value
Passionate about solving complex problems for users
Proven track record of building products that delight and retain customers through intelligent, data-informed design
Skilled at using data and qualitative insights to make informed decisions and build a strong business case for product initiatives
Understanding of how to incorporate AI as a powerful tool in the product development toolkit
Exceptional communication and presentation skills
Ability to influence and build consensus with diverse audiences
Ability to think at a high level about product strategy while also diving into the details of execution
Thrives in a fast-paced, matrixed environment
Ability to build strong relationships with stakeholders
Benefits
Medical and Dental Coverage
Retirement Plan
Commuter Benefits
Wellness perks
Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
Education Perks
Paid Gift Week in December
Company
Credit Karma
Credit Karma offers a range of tools and personalized recommendations designed to help customers make the most of their money.
10001+ employees
H1B Sponsorship
Credit Karma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (133)
2024 (134)
2023 (118)
2022 (130)
2021 (146)
2020 (140)
Funding
Current Stage
Late StageTotal Funding
$868MKey Investors
Silver LakeSV AngelCapitalG
2020-02-24Acquired
2018-03-28Secondary Market· $500M
2015-06-23Series E· $175M
Leadership Team
Ryan Graciano
Co-Founder & Consulting Advisor
Alicia Hwang
Managing Counsel
Recent News
500 global
2025-12-31
felicis.com
2025-12-30
globalventuring.com
2025-12-08
Company data provided by crunchbase