Hoffman & Hoffman, Inc. · 1 month ago
Information Technology Operations Director
Greensboro, NC, US
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expHoffman & Hoffman, Inc. is a company that provides strategic leadership and operational management across its IT function. The IT Operations Director oversees all IT operations, including infrastructure, servers, networking, cybersecurity, cloud services, and end-user computing, ensuring alignment with business objectives and delivering secure, reliable, and innovative technology solutions.
Heating Ventilation and Air Conditioning (HVAC)Industrial ManufacturingManufacturingRetail
Responsibilities
Partner with business leaders to ensure IT operations effectively support company goals
Implement and maintain IT best practices to keep the organization competitive and secure
Oversee cybersecurity awareness
Serve as the primary liaison with IT vendors, office equipment providers, and telecommunications partners to ensure cost-effective and reliable solutions
Engage with staff and managers to assess technology needs and recommend effective solutions
Protect company, customer, and employee confidential information at all times
Maintain and test backup and disaster recovery systems
Oversee procurement, installation, and maintenance of IT equipment, software, and infrastructure
Identify infrastructure vulnerabilities and opportunities to improve system security and performance
Develop business cases and manage IT projects from planning through implementation
Lead, mentor, and develop IT team members to achieve departmental and organizational goals
Monitor IT spending and ensure alignment with strategic priorities
Perform other IT and management duties as assigned by executive leadership
Qualification
Required
Bachelor's degree in information technology or equivalent professional experience in information technology or a closely related field is required
5+ years of progressive IT leadership experience, including infrastructure and end-user services
Strong knowledge of Microsoft 365 solutions
Familiarity with cybersecurity framework and compliance standards
Strong vendor management and contract negotiation skills
Experience with SD-WAN, virtualization, and endpoint management solutions
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Proven experience managing IT operations, servers, networks, and cloud environments (Azure preferred)
Hands-on experience with managing people
Excellent leadership, communication, and strategic planning skills
Strong project management skills with the ability to manage multiple projects at one time
Proven experience in migrating and upgrading operating systems and applications
Experience with various office machines including copiers, printers, fax machines, etc
Service-oriented self-starter who takes initiative
Strong problem-solving skills
Ability to not only prioritize, but to quickly shift gears and re-prioritize
Strong organizational skills
Ability to write clear and concise user communications, policies, and processes
Ability to work occasional evenings and weekends
Ability to travel occasionally, with some overnight stays
Company
Hoffman & Hoffman, Inc.
Since 1947, Hoffman & Hoffman, Inc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Bingham
Chief Executive Officer
Brian Lunsford
Chief Financial Officer
Recent News
2025-12-15
Company data provided by crunchbase